At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. ​Job Overview This role requires the ability...

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Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

The Firefox team is a community of engineers who care deeply about delivering the fastest, friendliest, most usable browser possible. We are responsible for making the things you see in the browser work securely, quickly, and well!  Working in the open is the norm, and we contribute to the code driving the Firefox browser on a number of desktop platforms - Windows, Linux, and macOS. Our focus is on implementing and fixing things in Firefox as well as helping other teams make it excellent for our users.

A Frontend Engineering Manager directs a team of geographically distributed engineers to constantly drive improvements to Firefox Desktop experience through innovations and enhancements to the browser user interface in Firefox.  We need a leader who is dedicated to building exceptional teams, creating innovative solutions, delivering quality software, and influencing how the world uses the internet.

Feel good about your work again! Pursue your future while working to protect the future of the internet for everyone, everywhere.

What you’ll do:

• Drive initiatives to deliver value to our users ensuring the software your team delivers is high quality, highly available, monitored, and maintainable.
• Help the team navigate trade-offs and drive alignment in a fast-paced field; balancing quick delivery with thoughtful, long-term approaches across a portfolio of user experiences in the browser.
• Communicate your team’s goals, the scope and risks of your projects, and own the delivery of initiatives on clear timelines.
• Identify, build and iterate on engineering processes that support a high performing team.
• Engage regularly 1-1 with your team to discuss both technical work and professional development; provide direct and honest feedback about their individual performances
• Ensure developers are properly supported and empowered throughout the developer lifecycle.
• Create an inclusive environment which engages and challenges your team members.
• Work collaboratively with many teams including Product, UX, QA, Operations, and Data Science.

What you’ll bring:

• 4+ years leading engineers in a software development environment and working across multiple distributed teams.
• Software engineering background that empowers you to drive technical decisions within the team and engage with engineers at all levels of seniority to triage, prioritize and implement.
• Experience leading multiple concurrent projects.
• Previous experience working on frontend platform initiatives e.g. design systems and frontend architectural improvements.
• Track record of delivering front-end experiences to user-facing products
• Hands-on experience with web technologies (JavaScript/TypeScript, HTML, and CSS).
• Proven track record successfully leading and shipping sophisticated user facing experiences on time, using data to inform timelines. .
• Strong communication and ability to develop positive relationships with others, regardless of their rank or role.
• Passion to resolve problems, manage risk, lead change, and facilitate collaborative decision-making.
• Experience effectively communicating with senior leadership and advocating for engineering priorities.
• Desire to grow and learn as a manager, grow and develop others, and get results through others rather than personal technical proficiency.
• Able to hire, mentor, empower, develop, and delegate to geographically distributed team members with different skills from your own.
• Commitment to our values:
  • Welcoming differences
  • Being relationship-minded
  • Practicing responsible participation
  • Having grit

Bonus points for:

• Fostering the use of AI in Frontend engineering teams.
• Experience working in open source environments.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-DNI

Req ID: R3136

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

.

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

.

See yourself at Twilio

Join Twilio’s Professional Services’  team as our next Program Manager.

About the job

This position develops and delivers comprehensive technology solutions through consulting engagements of various durations and complexities across all of Twilio’s products and channels. These engagements help our customers bring their customer experience vision to life by guiding implementation best practices, providing solution design support and ensuring successful platform adoption using Twilio’s APIs and platforms.

Program Managers combine deep expertise with technical knowledge of customer business objectives and use cases, acting as an extension of the customer’s team. A Program Manager’s primary responsibilities include setting, managing, and meeting customer expectations with regard to scope, budget, and timeline in order to meet contractual obligations.  In addition, our Program Managers ensure our customers have an excellent experience, see value from our solutions, and generate revenue for Twilio.  They stay one step ahead of customers, anticipating what they need to think about next and proactively setting the customer team up for success by monitoring industry trends and best practices relevant to their implementations. This role requires both strategic thinking and practical application—advising on solution design, supporting implementation activities, and directly contributing to customer success through hands-on engagement in solution delivery.

Our Program Managers ensure customer engagements are strategically aligned to business outcomes by leading all aspects of the project lifecycle. Success in this role requires exceptional communication skills across in-person, virtual, and written formats to drive clarity, momentum, and results.  Program Managers provide industry best practices, identify optimization opportunities, and work directly with customers and internal teams to architect, configure, and deploy solutions that drive platform adoption and revenue growth. As the primary point of contact throughout a project or program’s entire lifecycle, Program Managers are expected to be able to communicate with individual contributors, members of the C-Suite, and everyone in between.

Responsibilities

In this role, you’ll:

• Set, manage, and meet customer expectations with regard to scope, budget, and timeline.
• Ensure our customers have an excellent experience, see value from our solutions, and generate revenue for Twilio through successful implementations and expanded platform usage.
• Serve as the primary point of contact for our customers throughout engagement delivery, providing guidance on solution architecture, system configuration, integration patterns, and deployment strategies.
• Oversee engagements that successfully lead customers through various stages of their Twilio implementation, including solution design, implementation, configuration, production monitoring, and ongoing adherence to Twilio’s best practices.
• Partner with other Twilio Professional Services team members to design, configure, and implement solutions. Contribute directly to technical discussions, and support solution delivery activities.
• Lead a team of technical resources who will architect solutions, configure systems, write custom code, and set up product integrations based on customer requirements and the agreed upon scope of work.
• Proactively analyze customer usage  patterns, technical health, and implementation approaches to identify optimization opportunities. Recommend solutions or additional services that can drive greater value and platform adoption.
• Send status reports, action logs, and other necessary project artifacts as outlined in the customer contract. Clearly communicate progress, risks and solutions to stakeholders.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of project/program management experience implementing or delivering software solutions, with a preference towards SaaS based solutions.
• Excellent written and verbal communication, persuasion, and presentation skills.
• Ability to handle multiple competing priorities in a fast-paced environment either independently or as part of a team.
• Ability to take the initiative to drive projects forward even under ambiguous circumstances.
• Ability to effectively communicate across all levels of the organization from engineers to executives, and to establish yourself as a trusted advisor to leadership.
• Proven ability to troubleshoot and resolve technical issues involving software configuration, data mapping and API integrations and system deployments. Strong problem-solving skills with both strategic and tactical application.
• Demonstrated proven ability to serve as a subject matter expert and trusted advisor to customers in a software implementation or technical consulting environment.
• Experience in identifying technical blockers and dependency problems in advance of customer impact and working collaboratively to implement solutions.
• Ability to work non-standard, and holiday hours and other travel as needed to support Twilio and our customers business needs (typically not more than 10% annually).

Desired:

• Experience implementing, configuring, or managing one or more Twilio-related technologies such as email, voice, messaging, video, Customer Data Platform, and/or 2FA.
• Experience creating delivery frameworks, implementation methodologies, and reusable solution patterns to accelerate customer success and ensure consistency across engagements
• Experience with AGILE, SCRUM, Six Sigma, KANBAN, or KAIZEN.
• A certification from the Project Management Institute (PMI) or Scrum.org.
• Experience working with, implementing, or supporting a major CRM or SaaS platform.
• Strong understanding of APIs and common web service integration pattern.
• Experience with integration platforms or middleware (Mulesoft, Workato, Tray.io).
• Experience participating in sales and proposal presentations, demonstrating solutions, and qualifying opportunities for professional services engagement.
• Demonstrated experience in solution design, system configuration, and implementation support. Ability to provide hands-on guidance on technical architecture, integration patterns, and deployment strategies.
• Deep knowledge of industry best practices, regulatory requirements, and use case patterns for communication channels (email, SMS, voice, video, etc.).

Location

This role will be remote and located in Colombia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.

Why this role matters:

Platform engineering sits at the heart of how software gets built at scale and this team will define how Vonage works. You will lead a group of engineers who are directly responsible for the platforms, workflows, and automation that the wider engineering organisation depends on every day.

The organisation is going through a meaningful platform evolution: modernising tooling, raising the automation ceiling, and standardising how engineering teams ship software at scale. There is real work to do, real complexity to navigate, and a real mandate to make things better.

This is a role for an engineering manager who wants to lead through change as Vonage continues to drive innovation. This role will lead a globally based engineering team focused on growing engineers and delivering in a complex, high-stakes environment where your work is felt every day.

Your key responsibilities:

• Lead the EU/US Platform engineering team This which includes –day –to day people management of a geographically distributed team of platform engineers
• Drive the roadmap forward - Execute the roadmap under the direction of the Director of Engineering and Product Owner, ensuring deliverables are not blocked by external dependencies
• Develop your people - Team members are transitioning from SRE/infrastructure backgrounds into platform product engineering; you will coach and grow them toward ownership, customer-first thinking, and modern platform development practices
• Coordinate large-scale cross-team changes - Own the coordination of platform-wide changes (k8s upgrades, tooling migrations, security hardening) that touch many teams and require alignment across multiple stakeholders and time zones
• Operate within compliance and security constraints - Ensure all platform work meets security and regulatory requirements; maintain appropriate guardrails and policies
• Be data-driven - Establish and track SLAs, error budgets, KPIs, and change failure rates; use metrics to prioritize work, communicate health to stakeholders, and continuously improve the team’s delivery velocity
• Maintain platform reliability - Participate in and maintain the on-call rotation with your team; set the standard for operational excellence
• Partner with architects and product - Work closely with the Chief Architect (US-based) on platform direction and prioritization

What you’ll bring

Required:

• 2+ years of engineering management experience leading platform, DevOps, or SRE teams
• Proven ability to lead and grow engineers through skill transitions - especially from operational/SRE roles into product-oriented platform engineering
• Strong experience with Kubernetes-based platforms (EKS preferred) - Including cluster lifecycle, upgrades at scale, and cross-team rollout coordination
• Solid understanding of the AWS ecosystem and how it underpins enterprise platform infrastructure
• A genuine dependency-unblocking mindset – You’ll know how to drive cross-team commitments, escalate constructively, and keep complex multi-team deliverables on track
• Data-driven approach to platform management - You’ll be comfortable defining and tracking SLAs, KPIs, change failure rates, and error budgets
• Familiarity with compliance and security constraints in a regulated environment - You do not treat them as blockers but as guardrails to engineer around
• Strong leadership instincts - You set a high bar, give clear feedback, and build psychological safety

Nice to have:

• Hands-on experience with Port.io, OpsLevel, or a similar Internal Developer Platform product
• Familiarity with GitOps tooling (ArgoCD, Crossplane, Kyverno)
• AWS and/or Kubernetes certifications
• Experience in CFIUS-regulated or similarly complex compliance environments
• Background as a platform/SRE engineer before moving into management (you understand the work from the inside)

How you’ll benefit:

• Private Medical Insurance with the option to add dependents
• Multisport Gym Membership
• Educational Assistance Reimbursement Program
• Lunch and Learn Sessions held monthly
• Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
• Three Paid Volunteer Days a Year
• Unlimited Discretionary Time Off
• Additional Maternity and Paternity Leave

#Li-AR1

There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could achieve at Vonage, we’d love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Project Manager Job Description

Helium SEO is hiring a Project Manager to work as a contractor around 20-30 hours a week.

The main function of the Project Manager role is to ensure deliverables are completed within a specified timeframe. In this role, you will coordinate people and processes to ensure that client work is delivered on time and yields the desired results.

You will be the go-to person for everything involving the project’s organization and timeline.

Helium SEO is located in Cincinnati, OH. We are looking to hire a project manager to work remotely from Argentina.

Expectations

As a contractor project manager, you play a crucial role in our organization’s success. Your primary responsibilities include:

1. Timeline Management: Efficiently oversees project schedules, ensuring milestones are met and deliverables are completed on time. Our Project Management system is ClickUp.
2. Internal Communication: Facilitate clear and effective communication among team members to maintain project momentum and address any challenges promptly.
3. Client Success Reporting: Create and share progress reports regularly, highlighting project achievements and successes to keep clients informed and satisfied.
4. Issue Resolution: Proactively identify and tactfully address any project-related issues, maintaining professionalism and a solutions-oriented approach at all times.
5. Quality Assurance: Ensure all project outcomes meet or exceed our high standards, contributing to our reputation for excellence.

Your ability to manage these aspects effectively will be crucial in fostering a productive work environment and driving project success. We value your expertise and count on you to uphold our commitment to world-class service in every interaction and deliverable.

Required Skills

• 2+ years of project management experience
• Familiar with project management software platforms (ClickUp, Asana, Monday, Trello, etc.), methodologies, and best practices
• Strong time management and organizational skills with the ability to multitask, manage project timelines, and meet deadlines
• Excellent written and verbal communication skills
  • Requirements: Fluent English (reading, writing, speaking)
• Ability to perform well with or without detailed directions
• Flexible and adapts to ever-changing strategies and deadlines
• Displays critical thinking and problem-solving skills with the ability to create solutions
• Thrives in a fast-paced and dynamic environment
• Extremely self-aware and continually strives to improve

Preferred Background

• Experience in planning and executing SEO, social media, content, and local search marketing campaigns is a plus
• Experience in creating and managing multiple project timelines
• Proven ability to work collaboratively within a team, demonstrating strong communication skills
• Proficient with Google Analytics, AdWords, HubSpot, and other industry digital marketing tools
• Able to work 20-30 hours per week. You can set your own schedule as a contractor.

About You

You understand that no one is perfect, that we all have weak spots, and you want to master the skill of self-improvement regardless of your experience.

You are driven to do amazing work and complete every task to the best of your ability.

You constantly push yourself to get more done in less time by attacking your work with intensity.

You ask for help when you need it, own up to your mistakes, and put the needs of your colleagues above your own ego.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

.

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

.

See yourself at Twilio

Join Twilio’s Professional Services’  team as our next Program Manager.

About the job

This position develops and delivers comprehensive technology solutions through consulting engagements of various durations and complexities across all of Twilio’s products and channels. These engagements help our customers bring their customer experience vision to life by guiding implementation best practices, providing solution design support and ensuring successful platform adoption using Twilio’s APIs and platforms.

Program Managers combine deep expertise with technical knowledge of customer business objectives and use cases, acting as an extension of the customer’s team. A Program Manager’s primary responsibilities include setting, managing, and meeting customer expectations with regard to scope, budget, and timeline in order to meet contractual obligations.  In addition, our Program Managers ensure our customers have an excellent experience, see value from our solutions, and generate revenue for Twilio.  They stay one step ahead of customers, anticipating what they need to think about next and proactively setting the customer team up for success by monitoring industry trends and best practices relevant to their implementations. This role requires both strategic thinking and practical application—advising on solution design, supporting implementation activities, and directly contributing to customer success through hands-on engagement in solution delivery.

Our Program Managers ensure customer engagements are strategically aligned to business outcomes by leading all aspects of the project lifecycle. Success in this role requires exceptional communication skills across in-person, virtual, and written formats to drive clarity, momentum, and results.  Program Managers provide industry best practices, identify optimization opportunities, and work directly with customers and internal teams to architect, configure, and deploy solutions that drive platform adoption and revenue growth. As the primary point of contact throughout a project or program’s entire lifecycle, Program Managers are expected to be able to communicate with individual contributors, members of the C-Suite, and everyone in between.

Responsibilities

In this role, you’ll:

• Set, manage, and meet customer expectations with regard to scope, budget, and timeline.
• Ensure our customers have an excellent experience, see value from our solutions, and generate revenue for Twilio through successful implementations and expanded platform usage.
• Serve as the primary point of contact for our customers throughout engagement delivery, providing guidance on solution architecture, system configuration, integration patterns, and deployment strategies.
• Oversee engagements that successfully lead customers through various stages of their Twilio implementation, including solution design, implementation, configuration, production monitoring, and ongoing adherence to Twilio’s best practices.
• Partner with other Twilio Professional Services team members to design, configure, and implement solutions. Contribute directly to technical discussions, and support solution delivery activities.
• Lead a team of technical resources who will architect solutions, configure systems, write custom code, and set up product integrations based on customer requirements and the agreed upon scope of work.
• Proactively analyze customer usage  patterns, technical health, and implementation approaches to identify optimization opportunities. Recommend solutions or additional services that can drive greater value and platform adoption.
• Send status reports, action logs, and other necessary project artifacts as outlined in the customer contract. Clearly communicate progress, risks and solutions to stakeholders.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of project/program management experience implementing or delivering software solutions, with a preference towards SaaS based solutions.
• Excellent written and verbal communication, persuasion, and presentation skills.
• Ability to handle multiple competing priorities in a fast-paced environment either independently or as part of a team.
• Ability to take the initiative to drive projects forward even under ambiguous circumstances.
• Ability to effectively communicate across all levels of the organization from engineers to executives, and to establish yourself as a trusted advisor to leadership.
• Proven ability to troubleshoot and resolve technical issues involving software configuration, data mapping and API integrations and system deployments. Strong problem-solving skills with both strategic and tactical application.
• Demonstrated proven ability to serve as a subject matter expert and trusted advisor to customers in a software implementation or technical consulting environment.
• Experience in identifying technical blockers and dependency problems in advance of customer impact and working collaboratively to implement solutions.
• Ability to work non-standard, and holiday hours and other travel as needed to support Twilio and our customers business needs (typically not more than 10% annually).

Desired:

• Experience implementing, configuring, or managing one or more Twilio-related technologies such as email, voice, messaging, video, Customer Data Platform, and/or 2FA.
• Experience creating delivery frameworks, implementation methodologies, and reusable solution patterns to accelerate customer success and ensure consistency across engagements
• Experience with AGILE, SCRUM, Six Sigma, KANBAN, or KAIZEN.
• A certification from the Project Management Institute (PMI) or Scrum.org.
• Experience working with, implementing, or supporting a major CRM or SaaS platform.
• Strong understanding of APIs and common web service integration pattern.
• Experience with integration platforms or middleware (Mulesoft, Workato, Tray.io).
• Experience participating in sales and proposal presentations, demonstrating solutions, and qualifying opportunities for professional services engagement.
• Demonstrated experience in solution design, system configuration, and implementation support. Ability to provide hands-on guidance on technical architecture, integration patterns, and deployment strategies.
• Deep knowledge of industry best practices, regulatory requirements, and use case patterns for communication channels (email, SMS, voice, video, etc.).

Location

This role will be remote and located in Colombia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu.

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

The Firefox team is a community of engineers who care deeply about delivering the fastest, friendliest, most usable browser possible. We are responsible for making the things you see in the browser work securely, quickly, and well!  Working in the open is the norm, and we contribute to the code driving the Firefox browser on a number of desktop platforms - Windows, Linux, and macOS. Our focus is on implementing and fixing things in Firefox as well as helping other teams make it excellent for our users.

A Frontend Engineering Manager directs a team of geographically distributed engineers to constantly drive improvements to Firefox Desktop experience through innovations and enhancements to the browser user interface in Firefox.  We need a leader who is dedicated to building exceptional teams, creating innovative solutions, delivering quality software, and influencing how the world uses the internet.

Feel good about your work again! Pursue your future while working to protect the future of the internet for everyone, everywhere.

What you’ll do:

• Drive initiatives to deliver value to our users ensuring the software your team delivers is high quality, highly available, monitored, and maintainable.
• Help the team navigate trade-offs and drive alignment in a fast-paced field; balancing quick delivery with thoughtful, long-term approaches across a portfolio of user experiences in the browser.
• Communicate your team’s goals, the scope and risks of your projects, and own the delivery of initiatives on clear timelines.
• Identify, build and iterate on engineering processes that support a high performing team.
• Engage regularly 1-1 with your team to discuss both technical work and professional development; provide direct and honest feedback about their individual performances
• Ensure developers are properly supported and empowered throughout the developer lifecycle.
• Create an inclusive environment which engages and challenges your team members.
• Work collaboratively with many teams including Product, UX, QA, Operations, and Data Science.

What you’ll bring:

• 4+ years leading engineers in a software development environment and working across multiple distributed teams.
• Software engineering background that empowers you to drive technical decisions within the team and engage with engineers at all levels of seniority to triage, prioritize and implement.
• Experience leading multiple concurrent projects.
• Previous experience working on frontend platform initiatives e.g. design systems and frontend architectural improvements.
• Track record of delivering front-end experiences to user-facing products
• Hands-on experience with web technologies (JavaScript/TypeScript, HTML, and CSS).
• Proven track record successfully leading and shipping sophisticated user facing experiences on time, using data to inform timelines. .
• Strong communication and ability to develop positive relationships with others, regardless of their rank or role.
• Passion to resolve problems, manage risk, lead change, and facilitate collaborative decision-making.
• Experience effectively communicating with senior leadership and advocating for engineering priorities.
• Desire to grow and learn as a manager, grow and develop others, and get results through others rather than personal technical proficiency.
• Able to hire, mentor, empower, develop, and delegate to geographically distributed team members with different skills from your own.
• Commitment to our values:
  • Welcoming differences
  • Being relationship-minded
  • Practicing responsible participation
  • Having grit

Bonus points for:

• Fostering the use of AI in Frontend engineering teams.
• Experience working in open source environments.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-DNI

Req ID: R3136

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See yourself at Twilio

Join Twilio’s Professional Services’  team as our next Program Manager.

About the job

This position develops and delivers comprehensive technology solutions through consulting engagements of various durations and complexities across all of Twilio’s products and channels. These engagements help our customers bring their customer experience vision to life by guiding implementation best practices, providing solution design support and ensuring successful platform adoption using Twilio’s APIs and platforms.

Program Managers combine deep expertise with technical knowledge of customer business objectives and use cases, acting as an extension of the customer’s team. A Program Manager’s primary responsibilities include setting, managing, and meeting customer expectations with regard to scope, budget, and timeline in order to meet contractual obligations.  In addition, our Program Managers ensure our customers have an excellent experience, see value from our solutions, and generate revenue for Twilio.  They stay one step ahead of customers, anticipating what they need to think about next and proactively setting the customer team up for success by monitoring industry trends and best practices relevant to their implementations. This role requires both strategic thinking and practical application—advising on solution design, supporting implementation activities, and directly contributing to customer success through hands-on engagement in solution delivery.

Our Program Managers ensure customer engagements are strategically aligned to business outcomes by leading all aspects of the project lifecycle. Success in this role requires exceptional communication skills across in-person, virtual, and written formats to drive clarity, momentum, and results.  Program Managers provide industry best practices, identify optimization opportunities, and work directly with customers and internal teams to architect, configure, and deploy solutions that drive platform adoption and revenue growth. As the primary point of contact throughout a project or program’s entire lifecycle, Program Managers are expected to be able to communicate with individual contributors, members of the C-Suite, and everyone in between.

Responsibilities

In this role, you’ll:

• Set, manage, and meet customer expectations with regard to scope, budget, and timeline.
• Ensure our customers have an excellent experience, see value from our solutions, and generate revenue for Twilio through successful implementations and expanded platform usage.
• Serve as the primary point of contact for our customers throughout engagement delivery, providing guidance on solution architecture, system configuration, integration patterns, and deployment strategies.
• Oversee engagements that successfully lead customers through various stages of their Twilio implementation, including solution design, implementation, configuration, production monitoring, and ongoing adherence to Twilio’s best practices.
• Partner with other Twilio Professional Services team members to design, configure, and implement solutions. Contribute directly to technical discussions, and support solution delivery activities.
• Lead a team of technical resources who will architect solutions, configure systems, write custom code, and set up product integrations based on customer requirements and the agreed upon scope of work.
• Proactively analyze customer usage  patterns, technical health, and implementation approaches to identify optimization opportunities. Recommend solutions or additional services that can drive greater value and platform adoption.
• Send status reports, action logs, and other necessary project artifacts as outlined in the customer contract. Clearly communicate progress, risks and solutions to stakeholders.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of project/program management experience implementing or delivering software solutions, with a preference towards SaaS based solutions.
• Excellent written and verbal communication, persuasion, and presentation skills.
• Ability to handle multiple competing priorities in a fast-paced environment either independently or as part of a team.
• Ability to take the initiative to drive projects forward even under ambiguous circumstances.
• Ability to effectively communicate across all levels of the organization from engineers to executives, and to establish yourself as a trusted advisor to leadership.
• Proven ability to troubleshoot and resolve technical issues involving software configuration, data mapping and API integrations and system deployments. Strong problem-solving skills with both strategic and tactical application.
• Demonstrated proven ability to serve as a subject matter expert and trusted advisor to customers in a software implementation or technical consulting environment.
• Experience in identifying technical blockers and dependency problems in advance of customer impact and working collaboratively to implement solutions.
• Ability to work non-standard, and holiday hours and other travel as needed to support Twilio and our customers business needs (typically not more than 10% annually).

Desired:

• Experience implementing, configuring, or managing one or more Twilio-related technologies such as email, voice, messaging, video, Customer Data Platform, and/or 2FA.
• Experience creating delivery frameworks, implementation methodologies, and reusable solution patterns to accelerate customer success and ensure consistency across engagements
• Experience with AGILE, SCRUM, Six Sigma, KANBAN, or KAIZEN.
• A certification from the Project Management Institute (PMI) or Scrum.org.
• Experience working with, implementing, or supporting a major CRM or SaaS platform.
• Strong understanding of APIs and common web service integration pattern.
• Experience with integration platforms or middleware (Mulesoft, Workato, Tray.io).
• Experience participating in sales and proposal presentations, demonstrating solutions, and qualifying opportunities for professional services engagement.
• Demonstrated experience in solution design, system configuration, and implementation support. Ability to provide hands-on guidance on technical architecture, integration patterns, and deployment strategies.
• Deep knowledge of industry best practices, regulatory requirements, and use case patterns for communication channels (email, SMS, voice, video, etc.).

Location

This role will be remote and located in Colombia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

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Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.

Why this role matters:

Platform engineering sits at the heart of how software gets built at scale and this team will define how Vonage works. You will lead a group of engineers who are directly responsible for the platforms, workflows, and automation that the wider engineering organisation depends on every day.

The organisation is going through a meaningful platform evolution: modernising tooling, raising the automation ceiling, and standardising how engineering teams ship software at scale. There is real work to do, real complexity to navigate, and a real mandate to make things better.

This is a role for an engineering manager who wants to lead through change as Vonage continues to drive innovation. This role will lead a globally based engineering team focused on growing engineers and delivering in a complex, high-stakes environment where your work is felt every day.

Your key responsibilities:

• Lead the EU/US Platform engineering team This which includes –day –to day people management of a geographically distributed team of platform engineers
• Drive the roadmap forward - Execute the roadmap under the direction of the Director of Engineering and Product Owner, ensuring deliverables are not blocked by external dependencies
• Develop your people - Team members are transitioning from SRE/infrastructure backgrounds into platform product engineering; you will coach and grow them toward ownership, customer-first thinking, and modern platform development practices
• Coordinate large-scale cross-team changes - Own the coordination of platform-wide changes (k8s upgrades, tooling migrations, security hardening) that touch many teams and require alignment across multiple stakeholders and time zones
• Operate within compliance and security constraints - Ensure all platform work meets security and regulatory requirements; maintain appropriate guardrails and policies
• Be data-driven - Establish and track SLAs, error budgets, KPIs, and change failure rates; use metrics to prioritize work, communicate health to stakeholders, and continuously improve the team’s delivery velocity
• Maintain platform reliability - Participate in and maintain the on-call rotation with your team; set the standard for operational excellence
• Partner with architects and product - Work closely with the Chief Architect (US-based) on platform direction and prioritization

What you’ll bring

Required:

• 2+ years of engineering management experience leading platform, DevOps, or SRE teams
• Proven ability to lead and grow engineers through skill transitions - especially from operational/SRE roles into product-oriented platform engineering
• Strong experience with Kubernetes-based platforms (EKS preferred) - Including cluster lifecycle, upgrades at scale, and cross-team rollout coordination
• Solid understanding of the AWS ecosystem and how it underpins enterprise platform infrastructure
• A genuine dependency-unblocking mindset – You’ll know how to drive cross-team commitments, escalate constructively, and keep complex multi-team deliverables on track
• Data-driven approach to platform management - You’ll be comfortable defining and tracking SLAs, KPIs, change failure rates, and error budgets
• Familiarity with compliance and security constraints in a regulated environment - You do not treat them as blockers but as guardrails to engineer around
• Strong leadership instincts - You set a high bar, give clear feedback, and build psychological safety

Nice to have:

• Hands-on experience with Port.io, OpsLevel, or a similar Internal Developer Platform product
• Familiarity with GitOps tooling (ArgoCD, Crossplane, Kyverno)
• AWS and/or Kubernetes certifications
• Experience in CFIUS-regulated or similarly complex compliance environments
• Background as a platform/SRE engineer before moving into management (you understand the work from the inside)

How you’ll benefit:

• Private Medical Insurance with the option to add dependents
• Multisport Gym Membership
• Educational Assistance Reimbursement Program
• Lunch and Learn Sessions held monthly
• Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
• Three Paid Volunteer Days a Year
• Unlimited Discretionary Time Off
• Additional Maternity and Paternity Leave

#Li-AR1

There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could achieve at Vonage, we’d love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Top 3 Reasons To Join Us• Competitive Salary • 100% Remote • Working on the latest tech for the Insurtech Market Leader About UsAt CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

Precision for Medicine is hiring a Project Manager, Central Laboratory Services to work remotely from Poland, Serbia, Romania, Hungary, Slovakia, or the UK.

Position Summary:

This role will lead new and existing CRO laboratory projects across a range of disciplines all with the focus on accelerating the development and adoption of novel therapeutics. This includes assay development and clinical testing, biorepository/sample management and logistics, and kitting for client studies spanning the globe. This is a key role which is client-facing, ensuring project plans are translated into action and results, requiring internal cross-functional leadership.

Leads and manages all aspects of designated protocols and is accountable for overall project performance and client satisfaction by meeting their needs and expectations throughout the lifecycle of assigned projects. Provides internal consulting on project management issues and identifies opportunities for process and efficiency improvement. Serves as the cross-functional lead for assigned projects and monitors operational delivery progress against contracted timelines and budget. Prepares and maintains process documents and mentors junior Project Managers.

Essential Information:

· Leads projects from conception through close-out, ensuring detailed planning and execution, risk management, communication and stakeholder management, scope and cost control

· Works on problems of moderate scope where analysis of situations and/or data requires a review of a variety of factors

· Navigates ambiguity and has a system and process solution mindset to support growth and continuous improvement

· Developing professional expertise, applies company policies and procedures to resolve a variety of issues

· Contacts are both internal to the company and external with client/vendor on routine matters

· Builds productive internal/external working relationships

· Normally receives general instructions on routine work, detailed instructions on new projects or assignments

· Exercises judgment within defined procedures and practices to determine appropriate action

Essential functions of the job include but are not limited to:

· Excellent listening and communication skills, has an uncanny ability to make internal colleagues and clients feel understood

· Create and manage project timelines, budgets and revenue goals, forecasting, resource plans, while comparing to contracted project scope(s), fully exploring new ideas that optimize quality and efficiency

· Maintain detailed daily coordination and supervision of scheduled activities, delegating responsibilities to carry out contracted work activities, as appropriate

· As the face of the company and key partner to clients and collaborators, effectively lead implementation of new and ongoing studies

· Coordinate the development and implementation of new projects

· Create, track, and report on project timelines

· Communicate with clients and collaborators with regards to data management, inventory control, shipping procedures, etc. for all assigned areas

· Respond in a timely manner to all events

· Coordinate data gathering

· Prepare and present project information at internal and external meetings; prepare reports and correspondences to clients, collaborators, and vendors

· Meet all revenue objectives assigned to projects, project expenses, and client billing. Evaluate contract/project budgets monthly and report unexpected variances to department director

· Create/track/report relevant metrics for business and project measurement

· Assist senior staff, as required

· Identify out of scope project work; escalate findings and action plans to appropriate parties

· Manage all tasks in an efficient and timely manner, ensuring client expectations are met and are delighted

· Review, update, and evolve all documentation associated with project(s) to approvable status

· Assess and mitigate technical, project, and business risks

· Ensure that work product complies with design and performance standards, regulatory environment and client expectations. Enforce standards applicable to each step in project execution

· Identify, resolve, and assist in resolution of operational issues

· Monitors assignments and adjusts priorities and work schedule to meet deadlines and provide high quality deliverables. Completes additional tasks needed in support of project, client and departmental objectives

· Complete other responsibilities, as assigned

Qualifications:

Minimum Required:

• Bachelor’s degree in a life science or related field (e.g. engineering)
• Must have experience working as a Project Manager for Central Laboratories either for a CRO, Pharmaceutical or Biotech company.
• Excellent listening and communication skills, has an uncanny ability to make internal colleagues and clients feel understood

Other Required:

• Excellent computer skills and experience with MS Office/MS 365 applications
• Excellent presentation, interpersonal, organizational, and multi-tasking skills; exceptional emotional intelligence
• Strong understanding of project management and data analysis
• Strong critical thinking, analytical, and problem-solving skills
• Exceptional research and reporting skills
• Exceptional use of judgement and discretion
• Able to read, write, and fluently speak and comprehend the English language
• Must be able to travel both domestically and internationally, including overnight stays (~10-25%)
• Extended work hours may be necessary in order to meet business demands

#LI-NC1 #LI-Remote

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Precision for Medicine is hiring a Project Manager, Central Laboratory Services to work remotely from Poland, Serbia, Romania, Hungary, Slovakia, or the UK.

Position Summary:

This role will lead new and existing CRO laboratory projects across a range of disciplines all with the focus on accelerating the development and adoption of novel therapeutics. This includes assay development and clinical testing, biorepository/sample management and logistics, and kitting for client studies spanning the globe. This is a key role which is client-facing, ensuring project plans are translated into action and results, requiring internal cross-functional leadership.

Leads and manages all aspects of designated protocols and is accountable for overall project performance and client satisfaction by meeting their needs and expectations throughout the lifecycle of assigned projects. Provides internal consulting on project management issues and identifies opportunities for process and efficiency improvement. Serves as the cross-functional lead for assigned projects and monitors operational delivery progress against contracted timelines and budget. Prepares and maintains process documents and mentors junior Project Managers.

Essential Information:

· Leads projects from conception through close-out, ensuring detailed planning and execution, risk management, communication and stakeholder management, scope and cost control

· Works on problems of moderate scope where analysis of situations and/or data requires a review of a variety of factors

· Navigates ambiguity and has a system and process solution mindset to support growth and continuous improvement

· Developing professional expertise, applies company policies and procedures to resolve a variety of issues

· Contacts are both internal to the company and external with client/vendor on routine matters

· Builds productive internal/external working relationships

· Normally receives general instructions on routine work, detailed instructions on new projects or assignments

· Exercises judgment within defined procedures and practices to determine appropriate action

Essential functions of the job include but are not limited to:

· Excellent listening and communication skills, has an uncanny ability to make internal colleagues and clients feel understood

· Create and manage project timelines, budgets and revenue goals, forecasting, resource plans, while comparing to contracted project scope(s), fully exploring new ideas that optimize quality and efficiency

· Maintain detailed daily coordination and supervision of scheduled activities, delegating responsibilities to carry out contracted work activities, as appropriate

· As the face of the company and key partner to clients and collaborators, effectively lead implementation of new and ongoing studies

· Coordinate the development and implementation of new projects

· Create, track, and report on project timelines

· Communicate with clients and collaborators with regards to data management, inventory control, shipping procedures, etc. for all assigned areas

· Respond in a timely manner to all events

· Coordinate data gathering

· Prepare and present project information at internal and external meetings; prepare reports and correspondences to clients, collaborators, and vendors

· Meet all revenue objectives assigned to projects, project expenses, and client billing. Evaluate contract/project budgets monthly and report unexpected variances to department director

· Create/track/report relevant metrics for business and project measurement

· Assist senior staff, as required

· Identify out of scope project work; escalate findings and action plans to appropriate parties

· Manage all tasks in an efficient and timely manner, ensuring client expectations are met and are delighted

· Review, update, and evolve all documentation associated with project(s) to approvable status

· Assess and mitigate technical, project, and business risks

· Ensure that work product complies with design and performance standards, regulatory environment and client expectations. Enforce standards applicable to each step in project execution

· Identify, resolve, and assist in resolution of operational issues

· Monitors assignments and adjusts priorities and work schedule to meet deadlines and provide high quality deliverables. Completes additional tasks needed in support of project, client and departmental objectives

· Complete other responsibilities, as assigned

Qualifications:

Minimum Required:

• Bachelor’s degree in a life science or related field (e.g. engineering)
• Must have experience working as a Project Manager for Central Laboratories either for a CRO, Pharmaceutical or Biotech company.
• Excellent listening and communication skills, has an uncanny ability to make internal colleagues and clients feel understood

Other Required:

• Excellent computer skills and experience with MS Office/MS 365 applications
• Excellent presentation, interpersonal, organizational, and multi-tasking skills; exceptional emotional intelligence
• Strong understanding of project management and data analysis
• Strong critical thinking, analytical, and problem-solving skills
• Exceptional research and reporting skills
• Exceptional use of judgement and discretion
• Able to read, write, and fluently speak and comprehend the English language
• Must be able to travel both domestically and internationally, including overnight stays (~10-25%)
• Extended work hours may be necessary in order to meet business demands

#LI-NC1 #LI-Remote

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas.

Due to continued growth we are currently seeking a Project Support Specialist. The Project Support Specialist will serve as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned.

This position can be offered fully home based in the following locations - Poland, Serbia, Slovakia, Hungary or Romania.

Essential functions of the job include but are not limited to:

• Creates and maintains the project timeline in MS Project or similar system. Ensures updates are captured and documented. Ensures the distribution of updates to study team members.
• Schedules internal and external meetings, assists with preparing and circulating agendas, takes meeting minutes, circulates meeting minutes, and files meeting agendas and minutes in the Trial Master File.
• Performs an array of activities in the Clinical Trial Management System (CTMS) including maintaining study milestone dates, updating study contact lists, maintaining enrolment projections as needed, and submitting helpdesk tickets and ensuring remediation is completed.
• Prepares, assigns, and documents study-specific training in appropriate systems; manages and oversees the maintenance of training records. Identifies gaps in training and engages appropriate team members or escalates as needed.
• Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors and others as appropriate.
• Creates project-specific email boxes and maintains appropriate access to study team members.
• Manages user access to study systems by submitting user requests to the Help Desk or similar, by reviewing team member access on a define periodic basis, and document access review.
• Orders study supplies and addresses queries on study supplies.
• Orders initial study binders. Collects, collates and prepares study binders and ensures shipping to the proper locations through printing vendor.
• Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager or other project leader.
• Sends communications to study sites, investigators and others, as directed by the Project Manager, Clinical Trial Manager or other Project Leadership, including SUSARs, email blasts, newsletters and other information that may be required.
• May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable, may be under Safety staff guidance.
• May support the translation process of site level documents, as applicable, per local and regional standards.
• May act as point of contact for project-related requests for team members, Sponsors, and third party vendors.
• Supports the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
• May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
• Performs other duties as assigned by the Project Manager, Clinical Trial Manager or other Project Leadership.

Qualifications:

Minimum Required:

• 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist or similar position.

Other Required:

• Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanour; demonstrate flexibility, teamwork, and a keen attention to detail.
• Ability to communicate both verbally and in writing at the English proficiently (Professional level). Competencies:
• Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
• Demonstrates solid interpersonal skills.
• Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
• Strong written and verbal communication skills
• Commitment to performing professionally consistent with Precision Principles.

#LI-OS1 #LI-Remote

Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Precision for Medicine is hiring a Project Manager, Central Laboratory Services to work remotely from Poland, Serbia, Romania, Hungary, Slovakia, or the UK.

Position Summary:

This role will lead new and existing CRO laboratory projects across a range of disciplines all with the focus on accelerating the development and adoption of novel therapeutics. This includes assay development and clinical testing, biorepository/sample management and logistics, and kitting for client studies spanning the globe. This is a key role which is client-facing, ensuring project plans are translated into action and results, requiring internal cross-functional leadership.

Leads and manages all aspects of designated protocols and is accountable for overall project performance and client satisfaction by meeting their needs and expectations throughout the lifecycle of assigned projects. Provides internal consulting on project management issues and identifies opportunities for process and efficiency improvement. Serves as the cross-functional lead for assigned projects and monitors operational delivery progress against contracted timelines and budget. Prepares and maintains process documents and mentors junior Project Managers.

Essential Information:

· Leads projects from conception through close-out, ensuring detailed planning and execution, risk management, communication and stakeholder management, scope and cost control

· Works on problems of moderate scope where analysis of situations and/or data requires a review of a variety of factors

· Navigates ambiguity and has a system and process solution mindset to support growth and continuous improvement

· Developing professional expertise, applies company policies and procedures to resolve a variety of issues

· Contacts are both internal to the company and external with client/vendor on routine matters

· Builds productive internal/external working relationships

· Normally receives general instructions on routine work, detailed instructions on new projects or assignments

· Exercises judgment within defined procedures and practices to determine appropriate action

Essential functions of the job include but are not limited to:

· Excellent listening and communication skills, has an uncanny ability to make internal colleagues and clients feel understood

· Create and manage project timelines, budgets and revenue goals, forecasting, resource plans, while comparing to contracted project scope(s), fully exploring new ideas that optimize quality and efficiency

· Maintain detailed daily coordination and supervision of scheduled activities, delegating responsibilities to carry out contracted work activities, as appropriate

· As the face of the company and key partner to clients and collaborators, effectively lead implementation of new and ongoing studies

· Coordinate the development and implementation of new projects

· Create, track, and report on project timelines

· Communicate with clients and collaborators with regards to data management, inventory control, shipping procedures, etc. for all assigned areas

· Respond in a timely manner to all events

· Coordinate data gathering

· Prepare and present project information at internal and external meetings; prepare reports and correspondences to clients, collaborators, and vendors

· Meet all revenue objectives assigned to projects, project expenses, and client billing. Evaluate contract/project budgets monthly and report unexpected variances to department director

· Create/track/report relevant metrics for business and project measurement

· Assist senior staff, as required

· Identify out of scope project work; escalate findings and action plans to appropriate parties

· Manage all tasks in an efficient and timely manner, ensuring client expectations are met and are delighted

· Review, update, and evolve all documentation associated with project(s) to approvable status

· Assess and mitigate technical, project, and business risks

· Ensure that work product complies with design and performance standards, regulatory environment and client expectations. Enforce standards applicable to each step in project execution

· Identify, resolve, and assist in resolution of operational issues

· Monitors assignments and adjusts priorities and work schedule to meet deadlines and provide high quality deliverables. Completes additional tasks needed in support of project, client and departmental objectives

· Complete other responsibilities, as assigned

Qualifications:

Minimum Required:

• Bachelor’s degree in a life science or related field (e.g. engineering)
• Must have experience working as a Project Manager for Central Laboratories either for a CRO, Pharmaceutical or Biotech company.
• Excellent listening and communication skills, has an uncanny ability to make internal colleagues and clients feel understood

Other Required:

• Excellent computer skills and experience with MS Office/MS 365 applications
• Excellent presentation, interpersonal, organizational, and multi-tasking skills; exceptional emotional intelligence
• Strong understanding of project management and data analysis
• Strong critical thinking, analytical, and problem-solving skills
• Exceptional research and reporting skills
• Exceptional use of judgement and discretion
• Able to read, write, and fluently speak and comprehend the English language
• Must be able to travel both domestically and internationally, including overnight stays (~10-25%)
• Extended work hours may be necessary in order to meet business demands

#LI-NC1 #LI-Remote

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas.

Due to continued growth we are currently seeking a Project Support Specialist. The Project Support Specialist will serve as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned.

This position can be offered fully home based in the following locations - Poland, Serbia, Slovakia, Hungary or Romania.

Essential functions of the job include but are not limited to:

• Creates and maintains the project timeline in MS Project or similar system. Ensures updates are captured and documented. Ensures the distribution of updates to study team members.
• Schedules internal and external meetings, assists with preparing and circulating agendas, takes meeting minutes, circulates meeting minutes, and files meeting agendas and minutes in the Trial Master File.
• Performs an array of activities in the Clinical Trial Management System (CTMS) including maintaining study milestone dates, updating study contact lists, maintaining enrolment projections as needed, and submitting helpdesk tickets and ensuring remediation is completed.
• Prepares, assigns, and documents study-specific training in appropriate systems; manages and oversees the maintenance of training records. Identifies gaps in training and engages appropriate team members or escalates as needed.
• Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors and others as appropriate.
• Creates project-specific email boxes and maintains appropriate access to study team members.
• Manages user access to study systems by submitting user requests to the Help Desk or similar, by reviewing team member access on a define periodic basis, and document access review.
• Orders study supplies and addresses queries on study supplies.
• Orders initial study binders. Collects, collates and prepares study binders and ensures shipping to the proper locations through printing vendor.
• Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager or other project leader.
• Sends communications to study sites, investigators and others, as directed by the Project Manager, Clinical Trial Manager or other Project Leadership, including SUSARs, email blasts, newsletters and other information that may be required.
• May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable, may be under Safety staff guidance.
• May support the translation process of site level documents, as applicable, per local and regional standards.
• May act as point of contact for project-related requests for team members, Sponsors, and third party vendors.
• Supports the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
• May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
• Performs other duties as assigned by the Project Manager, Clinical Trial Manager or other Project Leadership.

Qualifications:

Minimum Required:

• 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist or similar position.

Other Required:

• Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanour; demonstrate flexibility, teamwork, and a keen attention to detail.
• Ability to communicate both verbally and in writing at the English proficiently (Professional level). Competencies:
• Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
• Demonstrates solid interpersonal skills.
• Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
• Strong written and verbal communication skills
• Commitment to performing professionally consistent with Precision Principles.

#LI-OS1 #LI-Remote

Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas.

Due to continued growth we are currently seeking a Project Support Specialist. The Project Support Specialist will serve as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned.

This position can be offered fully home based in the following locations - Poland, Serbia, Slovakia, Hungary or Romania.

Essential functions of the job include but are not limited to:

• Creates and maintains the project timeline in MS Project or similar system. Ensures updates are captured and documented. Ensures the distribution of updates to study team members.
• Schedules internal and external meetings, assists with preparing and circulating agendas, takes meeting minutes, circulates meeting minutes, and files meeting agendas and minutes in the Trial Master File.
• Performs an array of activities in the Clinical Trial Management System (CTMS) including maintaining study milestone dates, updating study contact lists, maintaining enrolment projections as needed, and submitting helpdesk tickets and ensuring remediation is completed.
• Prepares, assigns, and documents study-specific training in appropriate systems; manages and oversees the maintenance of training records. Identifies gaps in training and engages appropriate team members or escalates as needed.
• Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors and others as appropriate.
• Creates project-specific email boxes and maintains appropriate access to study team members.
• Manages user access to study systems by submitting user requests to the Help Desk or similar, by reviewing team member access on a define periodic basis, and document access review.
• Orders study supplies and addresses queries on study supplies.
• Orders initial study binders. Collects, collates and prepares study binders and ensures shipping to the proper locations through printing vendor.
• Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager or other project leader.
• Sends communications to study sites, investigators and others, as directed by the Project Manager, Clinical Trial Manager or other Project Leadership, including SUSARs, email blasts, newsletters and other information that may be required.
• May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable, may be under Safety staff guidance.
• May support the translation process of site level documents, as applicable, per local and regional standards.
• May act as point of contact for project-related requests for team members, Sponsors, and third party vendors.
• Supports the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
• May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
• Performs other duties as assigned by the Project Manager, Clinical Trial Manager or other Project Leadership.

Qualifications:

Minimum Required:

• 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist or similar position.

Other Required:

• Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanour; demonstrate flexibility, teamwork, and a keen attention to detail.
• Ability to communicate both verbally and in writing at the English proficiently (Professional level). Competencies:
• Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
• Demonstrates solid interpersonal skills.
• Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
• Strong written and verbal communication skills
• Commitment to performing professionally consistent with Precision Principles.

#LI-OS1 #LI-Remote

Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Precision for Medicine is hiring a Project Manager, Central Laboratory Services to work remotely from Poland, Serbia, Romania, Hungary, Slovakia, or the UK.

Position Summary:

This role will lead new and existing CRO laboratory projects across a range of disciplines all with the focus on accelerating the development and adoption of novel therapeutics. This includes assay development and clinical testing, biorepository/sample management and logistics, and kitting for client studies spanning the globe. This is a key role which is client-facing, ensuring project plans are translated into action and results, requiring internal cross-functional leadership.

Leads and manages all aspects of designated protocols and is accountable for overall project performance and client satisfaction by meeting their needs and expectations throughout the lifecycle of assigned projects. Provides internal consulting on project management issues and identifies opportunities for process and efficiency improvement. Serves as the cross-functional lead for assigned projects and monitors operational delivery progress against contracted timelines and budget. Prepares and maintains process documents and mentors junior Project Managers.

Essential Information:

· Leads projects from conception through close-out, ensuring detailed planning and execution, risk management, communication and stakeholder management, scope and cost control

· Works on problems of moderate scope where analysis of situations and/or data requires a review of a variety of factors

· Navigates ambiguity and has a system and process solution mindset to support growth and continuous improvement

· Developing professional expertise, applies company policies and procedures to resolve a variety of issues

· Contacts are both internal to the company and external with client/vendor on routine matters

· Builds productive internal/external working relationships

· Normally receives general instructions on routine work, detailed instructions on new projects or assignments

· Exercises judgment within defined procedures and practices to determine appropriate action

Essential functions of the job include but are not limited to:

· Excellent listening and communication skills, has an uncanny ability to make internal colleagues and clients feel understood

· Create and manage project timelines, budgets and revenue goals, forecasting, resource plans, while comparing to contracted project scope(s), fully exploring new ideas that optimize quality and efficiency

· Maintain detailed daily coordination and supervision of scheduled activities, delegating responsibilities to carry out contracted work activities, as appropriate

· As the face of the company and key partner to clients and collaborators, effectively lead implementation of new and ongoing studies

· Coordinate the development and implementation of new projects

· Create, track, and report on project timelines

· Communicate with clients and collaborators with regards to data management, inventory control, shipping procedures, etc. for all assigned areas

· Respond in a timely manner to all events

· Coordinate data gathering

· Prepare and present project information at internal and external meetings; prepare reports and correspondences to clients, collaborators, and vendors

· Meet all revenue objectives assigned to projects, project expenses, and client billing. Evaluate contract/project budgets monthly and report unexpected variances to department director

· Create/track/report relevant metrics for business and project measurement

· Assist senior staff, as required

· Identify out of scope project work; escalate findings and action plans to appropriate parties

· Manage all tasks in an efficient and timely manner, ensuring client expectations are met and are delighted

· Review, update, and evolve all documentation associated with project(s) to approvable status

· Assess and mitigate technical, project, and business risks

· Ensure that work product complies with design and performance standards, regulatory environment and client expectations. Enforce standards applicable to each step in project execution

· Identify, resolve, and assist in resolution of operational issues

· Monitors assignments and adjusts priorities and work schedule to meet deadlines and provide high quality deliverables. Completes additional tasks needed in support of project, client and departmental objectives

· Complete other responsibilities, as assigned

Qualifications:

Minimum Required:

• Bachelor’s degree in a life science or related field (e.g. engineering)
• Must have experience working as a Project Manager for Central Laboratories either for a CRO, Pharmaceutical or Biotech company.
• Excellent listening and communication skills, has an uncanny ability to make internal colleagues and clients feel understood

Other Required:

• Excellent computer skills and experience with MS Office/MS 365 applications
• Excellent presentation, interpersonal, organizational, and multi-tasking skills; exceptional emotional intelligence
• Strong understanding of project management and data analysis
• Strong critical thinking, analytical, and problem-solving skills
• Exceptional research and reporting skills
• Exceptional use of judgement and discretion
• Able to read, write, and fluently speak and comprehend the English language
• Must be able to travel both domestically and internationally, including overnight stays (~10-25%)
• Extended work hours may be necessary in order to meet business demands

Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  This role is also eligible for a discretionary annual bonus, private medical insurance, MultiSport Card, life insurance, pension, home working allowance, vacation, among other benefits.

Reasonable estimate of the current range for Poland:

209,300 to 313,900 PLN gross per annum

#LI-NC1 #LI-Remote

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Tradewater

Environmental Project Manager (Engineering)

Location: Remote, U.S. or Canada

A certified B Corp, Tradewater is on a mission to bend the curve on global warming as quickly as possible, directly combating climate change by identifying, collecting, and mitigating the release of non-CO₂ superpollutants—including old refrigerants, excess halons, and methane. These actions reduce potent greenhouse gases, protect the ozone layer, and generate high-integrity carbon credits that fund and expand our mission worldwide. Our projects also create measurable social and economic value for local communities, creating long-lasting benefits that strengthen economies and improve ecosystems endangering public health.

Targeting superpollutants offers one of the fastest, most cost-effective climate strategies available today. These non-CO₂ gases drivenearly half of all human-caused warming, areexponentially more potent than CO₂, and cannot be removed from the atmosphere once released. Cutting halocarbons and methane delivers bigger and faster climate benefits than CO₂ reductions alone and leading models, from MIT to the IPCC, agree that tackling superpollutants is essential to any credible net-zero pathway.

Since 2012, Tradewater has prevented over 11 million tons of CO₂ equivalent from releasing into the atmosphere and are on path to prevent at least 30 million tons by 2030. We are committed to bending the curve on global warming as quickly as possible and delivering trusted, measurable, scalable climate impact today.

The Opportunity

To support its growth in plugging orphaned oil and gas wells, Tradewater is seeking an Environmental Project Manager (Engineering) to help fight climate change in a tangible and meaningful way. This position is key to the success of our methane work to prevent the emission of harmful greenhouse gases.This role works as a part of a team developing a pipeline of projects to identify and prevent the emission of harmful greenhouse gases.

The Environmental Project Manager (Engineering) position is hands-on, requiring regular work in the field, working with orphaned oil and gas wells. When not in the field managing the finding and quantification of wells, and managing plugging efforts, this role requires collaborating with our pipeline development team, coordinating efforts for trips to the field, data analysis, and providing necessary information for the carbon credit verification process. Strong candidates will have extensive experience in oil and gas, field experience working on wells, as well as familiarity with carbon project development.

This position is largely remote, and is open to candidates anywhere in the continental U.S. or Canada. While it may vary, travel approximately 30-50% of the time is expected, and applicants must live in close proximity to a major airport. Applications for this position will be accepted through Wednesday, August 12, 2026. Please include as part of your application a cover letter detailing your interest and experience with respect to this role.

Key Responsibilities and Duties:

Project Management & Field Operations

• Play a key role in managing our orphaned oil and gas well plugging efforts, from the identification of wells to the measurement and quantification of methane emissions, and through well plugging projects.
• Plan, lead, and execute emissions quantification field work and related field activities, including overseeing in-field operations of external contractors, monitoring the implementation of safety protocols and regulatory compliance practices, managing on-site decision making, and adapting project approaches in response to environmental conditions and technical challenges.
• Apply project management methodologies to progress projects from field work through verification and crediting via documentation collection and management, coordinating cross-functional teams, maintaining priorities, managing of dependencies, and simultaneous advancing multiple projects within the pipeline.
• Operate in hazardous and potentially hazardous environments while maintaining safety standards and achieving project objectives related to emissions measurement and well remediation.
• Provide support for fieldwork, as needed, in other stages of project development.
• Willing to travel to the field and other locations as needed. Schedule may vary; however, anticipated travel is up to 50% of the time during peak season, with long days up to 16 hours.

Technical Analysis, Research & Process Development

• Process, analyze, build models with Excel or other tools, and draw conclusions from data from analytical equipment, historical records, and a variety of databases.
• Research the technical, market, environmental, and regulatory context of our projects and innovation concepts to identify constraints and opportunities and communicate them clearly in reports, memos, whitepapers, and presentations.
• Utilize and support development of standard operating procedures (SOPs) for measurement equipment, field operations, and data processing.
• Support carbon protocol development, evaluation, and implementation initiatives through researching methodological approaches, analyzing technical requirements, and providing substantive input on crediting frameworks and their effect on project development.
• Contribute to program expansion strategy by evaluating new geographic areas and supporting the development of state-specific workflows.

Stakeholder Engagement & Regulatory Compliance

• Interface with internal and external partners to move projects forward, including but not limited to technicians, technical consultants, contractors, other project managers, landowners, regulators, and government officials.
• Support regulatory compliance across all project-related activities, including, as needed, securing necessary permits, maintaining documentation, and fulfilling reporting requirements for appropriate regulatory agencies.

Requirements:

• Bachelor’s degree in engineering required. Chemical, mechanical, or petroleum engineering preferred.
• Professional experience in the oil and gas industry required, preferably with 3-5 years of experience in a field-based operations role such as production engineering, facility engineering, drilling and/or workover, well completion, production testing, wireline, gas processing, or plugging.
• Demonstrated ability and experience to project manage multiple concurrent workstreams and resources.
• Experience managing field-based contractors preferred.
• Hands-on experience with chemical or analytical equipment preferred.
• Willingness to travel to the field and other locations as needed. Schedule may vary. Due to the various locations of our work, the candidate should be located within close proximity to a major airport.
• Experience performing data analysis and building simple models in Excel or other tools.
• Attention to detail and accuracy.
• Valid U.S. driver’s license and willingness to travel to various field sites.
• Ability to carry up to 50 pounds of equipment and work in various weather conditions for extended periods of time.

The Application Process

If you are passionate about Tradewater’s mission and think you can be successful in this role, even if you don’t check all the boxes, please apply. Here is a guide for what to expectthroughout the hiring process.

Tradewater provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, political affiliation, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws.

Tradewater is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email [email protected]. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

Salary & Benefits

The expected annual salary range for a U.S. based candidate is between $100,000-120,000 USD. Compensation is determined based on a variety of factors including relevant experience, other position-related qualifications/skills, geographic location, and business needs.

This position may be based in a variety of locations around the world. Tradewater’s compensation approach is determined by geographic location as well as relevant experience, qualifications, and skills.

Benefits vary by region and may include:

• A bonus program to recognize the shared success of our team.
• Multiple paid time away from work offerings; including personal and sick time, parental leave, and company and floating (flex) holidays.
• Home office reimbursement for new team members to support a productive home working environment.
• An annual professional development budget for you to further your growth.
• Free mental health benefits and services
• A team-wide annual retreat – an opportunity to spend quality in-person time with other Tradewateurs.
• Currently available in the U.S.:
  • Employer provided insurance including health, life, disability; with options to elect dental, vision and other supplemental coverage.
  • Safe Harbor 401(k) retirement plan with an annual employer contribution

Highlights:

• Location: Portugal, Remote
• Language: Fluent in English and Russian

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Despite our scale, we operate like a focused team — where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the Role

Engineering orgs rarely stall because nobody can decide. They stall because nobody owns the decision.

You build and run the operating system of our engineering organization: the leadership cadence, the OKR and QBR cycle, the record of decisions and follow-ups, and the executive synthesis that reaches the CTO, the exec team, and — when the topic calls for it — the CEO and board. You work through process and influence rather than line authority; the engineering directors continue to report to the CTO, and architecture and technical strategy stay with the CTO, the directors, and our staff and principal engineers.

This is a senior leadership role, not an executive-assistant one. You are not measured by how much you own — you are measured by how fast ownerless chaos becomes clear ownership, and how cleanly you hand it off. Our engineering leadership and much of the company work in English across European and US hours.

What You’ll Do

• Run the engineering leadership cadence. Own director-level syncs and the leadership rhythm end to end: agenda, documented decisions, follow-through.
• Take over the quarterly OKR and QBR cycle. This sits with the CTO personally today and is the single biggest reason QBR consumes his time. You drive teams to set and update objectives, chase the follow-ups, surface where they slip, and prepare the reviews.
• Keep one live record of leadership decisions and commitments, and chase every one to closure by its agreed date.
• Scan continuously for stalled or ownerless cross-team work — the kind that quietly dies when a delegated project’s loop never closes — and bring it back on track with a named owner.
• Drive special projects to a chartered state, then hand them off — and stop holding them. Recent live examples: rolling out a new product-defined work-distribution model and its org-structure documentation; standing up a cross-departmental data team and driving the Analytics-vs-Engineering ownership question to a decision; running vendor selection, procurement, and the CEO-facing business case for an external security-consulting engagement; coordinating an internal AI-agent platform program across several teams; running technical audits, platform evaluations, and tool pilots. You own the coordination, planning, and tracking — the technical substance and the buy-vs-build verdict stay with the relevant engineers and leaders.
• Turn complex organizational and project inputs into concise, decision-ready material for the CTO, the executive team, and board-level audiences.
• Facilitate delegated decisions to closure — documented, escalated when they stall, communicated to the people they affect — so nothing waits on a calendar slot or gets re-litigated. You drive the process; you do not speak for the CTO or make the call in his place.
• Standardize how engineering leadership plans, tracks, and communicates. Build the rituals, templates, and operating rhythm that keep the org coordinated without being prescriptive at the team level.
• Partner across the organization on cross-cutting initiatives, procurement, pilot contracts, and engineering tool budgeting — see the interfaces below.

At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve.

Cross-Department Interfaces

• Engineering Directors — alignment on execution, OKRs, and resolution of systemic bottlenecks. These are the people whose initiatives you coordinate without managing.
• Product — new work-distribution models, the AI-agent platform, and most cross-cutting initiatives originate or terminate here.
• Data / Analytics — the data-team ownership question and the data/agent platform sit across this boundary.
• Executive Team — data gathering and synthesis for board meetings and executive reporting.
• BizOps — co-stakeholder on security and other operational initiatives.
• Finance, Legal & IT — procurement, contract negotiation for pilots, and engineering tool budgeting.

Role Boundaries (What You Won’t Do)

• Administrative Support. This is a senior leadership role, not a PA or EBA.
• Technical Authority. You do not own architecture or technical strategy, and you are not expected to be the technical authority in the room or to arbitrate engineering trade-offs. Those stay with the CTO, directors, and staff/principal engineers.
• Direct Execution. You do not manage engineering teams or own product delivery timelines. These remain with the engineering directors.
• Final Accountability. You operate within the CTO’s established direction and facilitate decisions; you do not make them in his place. The CTO retains final accountability for technical strategy, allocation, and organizational structure.

Key Performance Indicators

The first 90 days are about setup, not metrics: establish the cadence, map the ownerless initiatives, take over the OKR/QBR loop, and set the baselines. From there, reviewed quarterly:

• % of leadership follow-ups closed by their agreed date.
• Cross-team initiatives with a named DRI and a live checkpoint — versus work that is ownerless or untracked.
• OKR freshness — share of engineering OKRs with a current owner, status, and checkpoint date, with drift reduced quarter over quarter.
• Operational threads removed from the CTO’s plate, quarter over quarter.
• Stalled or lost cross-team projects surfaced and reactivated per quarter.
• Initiatives handed off to a permanent owner — versus retained personally. A rising “retained” count is a warning sign, not a success.
• % of hand-offs that actually landed — with an accepted owner, scope, next checkpoint, and success criteria, so a hand-off is a real transfer rather than a formal toss.

Requirements

• Engineering-operations / TPM leadership. A track record running the operating system of an engineering organization — most likely as a TPM lead, head of engineering operations, or equivalent. You have owned cadence, planning, and cross-team coordination at org scale.
• Cross-functional delivery. Demonstrated ownership of ambiguous, multi-team initiatives that you coordinated, drove, and landed through influence without direct authority.
• Executive synthesis. A track record of turning raw, complex information into brief, decisive, executive-level material.
• Operating discipline. You build durable systems and follow-up loops, not just meetings.
• Works well with engineers. You operate effectively alongside engineers, EMs, and directors and earn their trust through reliability and follow-through. Enough fluency to follow technical discussions and coordinate them — without needing to be the technical authority or make architecture calls.
• Languages: Fluent English (C1+) and Russian for internal and external technical communications.

Nice to Have

• Prior Chief of Staff, Engineering Operations, or TPM-lead experience reporting into engineering leadership.
• Experience driving operational efficiency in engineering orgs of 100+ people, including use of automation and AI tooling to keep teams lean.
• Procurement, vendor-contracting, or budgeting experience.
• Nonprofit-tech or payments-domain familiarity.
• Familiarity with our environment is an advantage: Node.js/NestJS, React, MongoDB, ClickHouse, Kafka, Cloudflare; PCI DSS 4.0.1, SOC 2 Type II, ISO 27001.

You’ll Thrive Here If You

• Find an ownerless problem and can’t leave it alone until it has a name attached to it.
• Would rather build the loop that closes follow-ups than personally chase every one forever.
• Can say “this decision is stuck and here’s who needs to make it” to a director — and stay welcome in the room.
• Hold your position with senior people when you believe you’re right, and change it quickly when you’re not.
• Measure yourself by what you successfully gave away, not by what accumulated on your plate.
• Write clearly and short, especially when the underlying situation is messy.
• Take the operating cadence seriously as a product: versioned, improved, and never left to run on habit.
• Are motivated by what the platform funds — the nonprofits on the other side of every donation.

Compensation

• The compensation range for this role is: €7,700 - €8,800 gross per month.
• Final compensation will be determined based on relevant experience, skills, qualifications, and alignment with the role’s requirements.

Benefits

• Private medical insurance for the employee and their family
• 22 paid vacation days per year
• Up to 14 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• €50 monthly allowance to cover internet and mobile phone expenses
• Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.***

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Highlights:

• Location: Serbia, Remote
• Language: Fluent in English and Russian

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Despite our scale, we operate like a focused team — where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the Role

Engineering orgs rarely stall because nobody can decide. They stall because nobody owns the decision.

You build and run the operating system of our engineering organization: the leadership cadence, the OKR and QBR cycle, the record of decisions and follow-ups, and the executive synthesis that reaches the CTO, the exec team, and — when the topic calls for it — the CEO and board. You work through process and influence rather than line authority; the engineering directors continue to report to the CTO, and architecture and technical strategy stay with the CTO, the directors, and our staff and principal engineers.

This is a senior leadership role, not an executive-assistant one. You are not measured by how much you own — you are measured by how fast ownerless chaos becomes clear ownership, and how cleanly you hand it off. Our engineering leadership and much of the company work in English across European and US hours.

What You’ll Do

• Run the engineering leadership cadence. Own director-level syncs and the leadership rhythm end to end: agenda, documented decisions, follow-through.
• Take over the quarterly OKR and QBR cycle. This sits with the CTO personally today and is the single biggest reason QBR consumes his time. You drive teams to set and update objectives, chase the follow-ups, surface where they slip, and prepare the reviews.
• Keep one live record of leadership decisions and commitments, and chase every one to closure by its agreed date.
• Scan continuously for stalled or ownerless cross-team work — the kind that quietly dies when a delegated project’s loop never closes — and bring it back on track with a named owner.
• Drive special projects to a chartered state, then hand them off — and stop holding them. Recent live examples: rolling out a new product-defined work-distribution model and its org-structure documentation; standing up a cross-departmental data team and driving the Analytics-vs-Engineering ownership question to a decision; running vendor selection, procurement, and the CEO-facing business case for an external security-consulting engagement; coordinating an internal AI-agent platform program across several teams; running technical audits, platform evaluations, and tool pilots. You own the coordination, planning, and tracking — the technical substance and the buy-vs-build verdict stay with the relevant engineers and leaders.
• Turn complex organizational and project inputs into concise, decision-ready material for the CTO, the executive team, and board-level audiences.
• Facilitate delegated decisions to closure — documented, escalated when they stall, communicated to the people they affect — so nothing waits on a calendar slot or gets re-litigated. You drive the process; you do not speak for the CTO or make the call in his place.
• Standardize how engineering leadership plans, tracks, and communicates. Build the rituals, templates, and operating rhythm that keep the org coordinated without being prescriptive at the team level.
• Partner across the organization on cross-cutting initiatives, procurement, pilot contracts, and engineering tool budgeting — see the interfaces below.

At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve.

Cross-Department Interfaces

• Engineering Directors — alignment on execution, OKRs, and resolution of systemic bottlenecks. These are the people whose initiatives you coordinate without managing.
• Product — new work-distribution models, the AI-agent platform, and most cross-cutting initiatives originate or terminate here.
• Data / Analytics — the data-team ownership question and the data/agent platform sit across this boundary.
• Executive Team — data gathering and synthesis for board meetings and executive reporting.
• BizOps — co-stakeholder on security and other operational initiatives.
• Finance, Legal & IT — procurement, contract negotiation for pilots, and engineering tool budgeting.

Role Boundaries (What You Won’t Do)

• Administrative Support. This is a senior leadership role, not a PA or EBA.
• Technical Authority. You do not own architecture or technical strategy, and you are not expected to be the technical authority in the room or to arbitrate engineering trade-offs. Those stay with the CTO, directors, and staff/principal engineers.
• Direct Execution. You do not manage engineering teams or own product delivery timelines. These remain with the engineering directors.
• Final Accountability. You operate within the CTO’s established direction and facilitate decisions; you do not make them in his place. The CTO retains final accountability for technical strategy, allocation, and organizational structure.

Key Performance Indicators

The first 90 days are about setup, not metrics: establish the cadence, map the ownerless initiatives, take over the OKR/QBR loop, and set the baselines. From there, reviewed quarterly:

• % of leadership follow-ups closed by their agreed date.
• Cross-team initiatives with a named DRI and a live checkpoint — versus work that is ownerless or untracked.
• OKR freshness — share of engineering OKRs with a current owner, status, and checkpoint date, with drift reduced quarter over quarter.
• Operational threads removed from the CTO’s plate, quarter over quarter.
• Stalled or lost cross-team projects surfaced and reactivated per quarter.
• Initiatives handed off to a permanent owner — versus retained personally. A rising “retained” count is a warning sign, not a success.
• % of hand-offs that actually landed — with an accepted owner, scope, next checkpoint, and success criteria, so a hand-off is a real transfer rather than a formal toss.

Requirements

• Engineering-operations / TPM leadership. A track record running the operating system of an engineering organization — most likely as a TPM lead, head of engineering operations, or equivalent. You have owned cadence, planning, and cross-team coordination at org scale.
• Cross-functional delivery. Demonstrated ownership of ambiguous, multi-team initiatives that you coordinated, drove, and landed through influence without direct authority.
• Executive synthesis. A track record of turning raw, complex information into brief, decisive, executive-level material.
• Operating discipline. You build durable systems and follow-up loops, not just meetings.
• Works well with engineers. You operate effectively alongside engineers, EMs, and directors and earn their trust through reliability and follow-through. Enough fluency to follow technical discussions and coordinate them — without needing to be the technical authority or make architecture calls.
• Languages: Fluent English (C1+) and Russian for internal and external technical communications.

Nice to Have

• Prior Chief of Staff, Engineering Operations, or TPM-lead experience reporting into engineering leadership.
• Experience driving operational efficiency in engineering orgs of 100+ people, including use of automation and AI tooling to keep teams lean.
• Procurement, vendor-contracting, or budgeting experience.
• Nonprofit-tech or payments-domain familiarity.
• Familiarity with our environment is an advantage: Node.js/NestJS, React, MongoDB, ClickHouse, Kafka, Cloudflare; PCI DSS 4.0.1, SOC 2 Type II, ISO 27001.

You’ll Thrive Here If You

• Find an ownerless problem and can’t leave it alone until it has a name attached to it.
• Would rather build the loop that closes follow-ups than personally chase every one forever.
• Can say “this decision is stuck and here’s who needs to make it” to a director — and stay welcome in the room.
• Hold your position with senior people when you believe you’re right, and change it quickly when you’re not.
• Measure yourself by what you successfully gave away, not by what accumulated on your plate.
• Write clearly and short, especially when the underlying situation is messy.
• Take the operating cadence seriously as a product: versioned, improved, and never left to run on habit.
• Are motivated by what the platform funds — the nonprofits on the other side of every donation.

Compensation

• The compensation range for this role is: 968,000 - 1,078,000 Serbian dinars gross per month.
• Final compensation will be determined based on relevant experience, skills, qualifications, and alignment with the role’s requirements.

Benefits

• Private medical insurance for the employee and their family
• 20 paid vacation days per year
• 15 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.***

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.