We’re looking for experts in LATAM to record short, first-person videos of everyday manual tasks using a head-mounted smartphone. Tasks include household activities such as cleaning, organizing, and laundry, as...

Headquarters: Remote US

About the Team

At GOAT Group, our Authentication Operations team is essential in educating, training and supporting the Authenticators in physical and digital operations. With the partnership of the operations and retail leaders they focus on ensuring we are creating the best-in-class authenticators by providing them the tools and training they need to verify every product is accurate and authentic.

In this role you will:

• Authenticate Listings
  • Review and authenticate sneaker listings before they are available for sale
  • Remove unsafe listings or listings that do not meet marketplace standards
  • Ensure listings are accurately described (size, condition, accessories, colorway, release information) and categorized correctly
  • Identify inconsistencies, manipulated photos, or inaccurate product details during the authentication process
  • Respond to community and marketing requests for additional item moderation
  • Review authentication defect reports to understand the nature of inauthentic items that passed through the authentication process and support continuous improvement efforts
    
    
• Train and Develop Authentication Skills
  • Stay up to date on sneaker authentication methods, release trends, and evolving counterfeit techniques
  • Attend training or mentorship sessions with team leads to increase sneaker and authentication knowledge
  • Host training or mentorship sessions to contribute to team learning and development
  • Assist in building and improving authentication resources, guides, and hard checkpoints
    
    
• Contribute to Company-Wide Initiatives and OKRs
  • Understand how authentication work affects defect rate and metrics for the sneaker authentication team overall
  • Recognize how authentication volume impacts SLA and operational metrics for the team overall
  • Support process improvement initiatives focused on consistency, quality, and efficiency
  • Other duties as assigned
    
    
• Sneaker Knowledge
  Knowledge and/or familiarity with various sneaker brands and categories including, but not limited to:
  • Nike
  • Jordan Brand
  • Adidas / Yeezy
  • New Balance
  • ASICS
  • Converse
  • Vans
  • Salomon
  • HOKA
  • Designer sneakers and collaborative releases

We are looking for:

• Strong knowledge and interest in sneakers, sneaker culture, and footwear trends
• Specific interest in sneaker authentication, release history, and counterfeit detection
• Ability to learn/adapt quickly with proven independent problem-solving skills
• Strong attention to detail and consistency in decision-making
• Enthusiastic about Grailed and/or a power user of the Grailed platform
• Professional: Impeccable judgment when trusted with sensitive, non-public data and information
• Exhibit Grailed Values: Ownership, Empathetic Approach, Continuous Improvement, Solutions Focus, and Community Driven

Your Performance Will Be Measured On:

• How accurately and efficiently you can authenticate sneaker listings
• Consistency in identifying authentic and inauthentic items
• Contribution to team knowledge sharing and process improvement initiatives

Requirements:

• Work eligibility
• Background knowledge about sneakers and footwear; you bring expertise to the team
• Availability to work weekends and holidays (as scheduled)
• Availability to work 20–30 hours per week
• Availability to attend team meetings and collaborate frequently

The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.

Hiring Range:$21—$21 USD

GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries.

Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.

The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.

GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

To apply: https://weworkremotely.com/remote-jobs/grailed-digital-authentication-associate

Headquarters: Remote

Most CS roles give you a book of accounts and say "don't lose them." This one is different. You're part of a team that collectively owns a segment of customers, not individually assigned accounts. You pick up the next customer who needs help, resolve it, document it, move on. The work is fast, systematic, and high-volume. If that sounds like a grind, this isn't for you. If it sounds like exactly the kind of structured, high-tempo work you thrive in, keep reading.

Expel is a MDR company. Our customers are security teams who depend on us to catch threats and keep their organizations safe. Every interaction matters because the customer on the other end of that queue is trusting you with their security program. You need enough technical credibility to hold that trust without leaning on a relationship you built over months.

We're building this function from scratch. The playbooks, the automation, the operating model: all of it is being designed right now. You won't walk into a finished machine. You'll walk into a team that's actively building one, with experienced leadership invested in getting it right.

What Expel can do for you

• Put you inside a company transforming security operations from industry-leading 20-minute outcomes toward 20-second outcomes with AI and automation
• Give you experienced leadership that's actively building this model and invested in how you develop
• Teach you security domain knowledge from the inside, working alongside SOC analysts and engineers who do the technical work
• Connect you with customers who genuinely care about their security programs, even in a scaled model
• Offer a clear path, either into named CSM roles as you build relationship depth or deeper into scaled/digital CS as the function matures

What you can do for Expel

• Execute playbook-driven customer interactions across the scale segment: new customer/onboarding sequences, health checks, renewal prep, proactive outreach
• Handle inbound customer requests through shared queues, resolving issues using established processes and documenting outcomes
• Monitor health signals and act on automated alerts, escalating when situations exceed the playbook
• Participate in one-to-many customer motions: webinars, office hours, digital campaigns
• Maintain technical credibility in every interaction, speaking knowledgeably about Expel's service and security operations basics
• Flag gaps in playbooks and processes as you encounter them, contributing observations that help the team improve
• Provide surge support during security incidents affecting scale customers

What you should bring with you

• 2+ years of customer-facing experience, ideally in support, success, or account management
• At least 1 year of exposure to the security industry (operations, products, consulting, GRC, or incident response)
• Comfort with high-volume, queue-based work that requires frequent context-switching
• Familiarity with the cybersecurity market: MDR, EDR, SIEM, NDR, cloud security, and what a real security program looks like
• Strong written communication skills, clear and consistent across many interactions
• Active listening skills and the ability to quickly understand customer context without deep account history
• Comfort operating in an environment where the playbooks are still being written
• A genuine bias toward getting better and a hunger for feedback

Additional notes

The base salary range for this role is between $73,500 USD to $106,600 USD + bonus eligibility and equity.

We believe in paying transparently and equitably. Your salary will ultimately be based on factors such as your experience, skills, team equity, and market data. You’ll also be eligible for unlimited PTO (which we model and encourage), work location flexibility, up to 24 weeks of parental leave, and really excellent health benefits.

We’re only hiring those authorized to work in the United States. We do not currently sponsor immigration visas.

We're an Equal Opportunity Employer: You'll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

We’ll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let us know if you need accommodation of any kind.

#LI-Remote

Salary Range$73,500—$106,600 USD

To apply: https://weworkremotely.com/remote-jobs/expel-associate-customer-success-manager-scale

Description

About us

Talkie builds AI Agents for healthcare. Our agents handle patient–clinic communication end-to-end - voice calls, web chat, and SMS - so patients get 24⁄7 access to care and busy practices never miss a conversation. Every month, our AI Agents handle close to a million real patient conversations across the US and Poland. Trusted by primary care, specialty practices, and hospitals.

The Role

We’re looking for a Junior Technical Support Engineer to keep our AI Agents connected to the real world - the phone systems, networks, and clinical software our US customers already run. This is a hands-on, high-impact role at the point where our technology meets each clinic’s infrastructure.

At the center of the job is telecom integration: getting patient calls to flow cleanly from a clinic’s existing phone number into our AI Agent and back out to the right person. In practice that’s almost always call forwarding - occasionally SIP trunking - and it means coordinating with clinic staff, their IT people, and external telecom vendors until calls route perfectly. Around that core, you’ll also own the support queue and troubleshoot API integrations with clinical systems (EHR) and LLM issues between Talkie and our customers.

This is not a “sit quietly and read documentation” role. You’ll be on calls and emails with US clients and vendors, chasing down what’s blocking an integration, and closing the loop. Every clinic you bring live is a clinic whose patients can now reach care around the clock - so precision, follow-through, and clear communication matter as much as technical skill.

What You’ll Do

• Own telecom integrations for our US clients. For each new clinic, confirm the phone provider (RingCentral, Weave, Dialpad, Vonage, Comcast, Verizon, or an IT/MSP partner), plan how patient calls will be forwarded to Talkie, and drive the setup to completion - either by configuring call forwarding yourself with admin access the client shares, or by coordinating a technical call with the client’s IT person or telecom vendor.

• Verify that call routing actually works end-to-end before you close a task - patient number → AI Agent → the right transfer destination (department, on-call, voicemail) - and troubleshoot anything that doesn’t.

• Manage, update, and prioritize the support queue and backlog, keeping every ticket moving and nothing falling through the cracks.

• Diagnose and resolve technical issues to restore service, and resolve tickets independently where you can.

• Troubleshoot API integrations with clinical systems (EHR) between Talkie and clinics, working with the right internal team to unblock them.

• Coordinate across Talkie’s teams to resolve tickets - organizing the work, keeping communication flowing, and gathering the data others need to help.

• Verify resolutions with the end users who reported the issue, then close the loop and the task.

• Proactively collect client feedback on the problems they run into, and communicate incidents and outages to clients following our established process.

• Improve the support process itself - propose and implement changes based on data and feedback so integrations get faster and smoother over time.

• Handle technical offboarding - data cleanup, deletion, and related work when a contract ends or changes.

What will you achieve with us?

• Bring US clinics live faster and more reliably - every integration you finish means real patients can reach their doctor 24⁄7.

• Become the person who understands, end-to-end, how a patient call travels from a clinic’s phone system into an AI Agent and back - across dozens of different provider setups.

• Turn a support queue into a well-run process, spotting the patterns that let us prevent problems instead of just fixing them.

• Grow into a genuine integrations specialist across telecom and APIs in a regulated, real-world healthcare environment.

Requirements

Job requirements

This is a young, fast-moving field and a role you can grow into. We care less about years of experience and more about how you think, learn, and work.

Must have

• Technical troubleshooting ability - solid hands-on skills and some experience diagnosing, monitoring, and resolving technical issues, with the patience to work a problem until it’s actually fixed.

• Telecom & IVR fundamentals - you understand the basics of telecommunications infrastructure and how IVR / call routing works, and you’re eager to go deep on SIP trunking and call forwarding.

• Interest in system integrations via API - you want to grow in this area and are comfortable reasoning about how two systems talk to each other.

• Communication & collaboration - a problem-solving mindset, easy to work with, assertive when needed, and clear in writing and on calls. You translate cleanly between technical and non-technical people.

• Proactivity - you spot problems before you’re asked, flag them, and come with a proposed fix. When something’s broken, you say so and you act.

• Fast learner, positive attitude - comfortable in a dynamic environment where no two days look the same.

• English - C1+ English, strong written communication. Our clients and their vendors are in the US.

• Shifted hours - This role requires shifted hours to align with the US market: 2pm - 10pm, with a possibility of Friday hours being 12pm - 8pm.

Nice to have

• SIP trunking / call forwarding - hands-on exposure to configuring call routing on platforms like RingCentral, Dialpad, Weave, or similar.

• API integrations - experience working with REST APIs, reading API docs, and debugging integration issues.

• Healthcare background - prior work in healthcare, health-tech, or another regulated industry where accuracy and privacy are non-negotiable.

• Support tooling - experience with ticketing/queue tools (e.g., ClickUp, Jira, Zendesk) and a knack for keeping a backlog tidy.

• Genuine curiosity - you enjoy figuring out how things work and show up with ideas for doing them better.

Your goals in this role

Short term - first 3 months

• Learn how Talkie’s call flow works end-to-end - how patient calls are forwarded into our AI Agents and transferred onward - and get comfortable with the most common US phone providers.

• Take ownership of a set of active client telecom integrations and drive them to “calls confirmed working.”

• Get up to speed on our tooling and ways of working (ClickUp, internal platforms, our support and escalation process).

• Start resolving support tickets independently, including first API and VPN troubleshooting with guidance from the team.

Longer term - first 12 months

• Own telecom integrations end-to-end across our US onboarding pipeline, from provider identification to verified call routing.

• Become the team’s go-to person for call-forwarding setups and the quirks of each major provider.

• Handle API (EHR) integration tickets confidently, escalating only what genuinely needs it.

• Improve the support and integration process itself - spot recurring blockers, propose fixes, and help us onboard clients faster with fewer surprises.

What we offer

• Competitive pay with your choice of employment contract or B2B contract.

• A role with real purpose - we’re changing how patients access healthcare in the US and Poland.

• Flexible working arrangements - remote, office, or hybrid.

• Work equipment for both home and office (including a comfy chair).

• Benefits: private medical care, Multisport card, annual offsite, and a training budget.

• A structured onboarding to help you find your feet, plus mentoring and support as you get into the world of AI and conversation design.

• Working with cutting-edge AI technology on a product that’s genuinely useful to real people.

What are we like as a company?

We are friendly, direct, and driven by curiosity and ambition. We value a growth mindset and see failure as a learning opportunity. Our culture is built on inquiry and critical thinking - asking questions is the standard, and thorough investigation is expected. We’re proactive problem-solvers who don’t shy away from challenges: when something’s broken, we acknowledge it, propose solutions, and fix it. And yes - we love to have fun too. Dancing till the early hours, karaoke nights, and team sports are a long-standing tradition at Talkie.

Our recruitment process

Reflecting our culture, our recruitment process is respectful and collaborative. We aim to create a welcoming environment where you can be yourself and get to know us better. The entire process typically takes 2–4 weeks.

What to expect

• 📮 Initial contact - if your application is a fit, we’ll reach out by email or phone.

• 📱 Phone call - a short intro, 10–15 minutes.

• 👋 First interview (30–60 min, online) - mutual fit and getting to know each other.

• 💪 Second interview- case study (60 min, online) - a hands-on task that lets you show how you think and approach problems.

• 📞 Reference check - we’ll ask for references from people you’ve worked with.

• 🤝 Offer - if all goes well, we’ll make you an offer, or share detailed feedback based on the interviews, case, and references.

We want to hire as soon as we find the right person - so don’t wait, apply now!

We don’t just provide health insurance—we deliver the kind of healthcare that people deserve. The Actuarial team at Clover combines rigorous analytics with innovative technology to solve complex healthcare challenges and improve outcomes for our members. Our actuaries play a critical role in driving financial performance, evaluating business strategies, and helping shape the future of Medicare Advantage.

We’re looking for a highly analytical and intellectually curious Actuarial Analyst to join Clover’s actuarial rotational program. This role is designed to provide broad exposure to multiple actuarial disciplines while building a strong technical foundation in Medicare Advantage.

As an Actuarial Analyst, you’ll work alongside experienced actuaries and business leaders on projects spanning financial forecasting, reserving, medical economics, pricing, value-based care, revenue and risk adjustment analysis, and operational strategy. Through rotational assignments, you’ll develop a comprehensive understanding of the Medicare Advantage business while building the analytical, technical, and business skills needed for long-term success.

This role is ideal for candidates who enjoy solving challenging problems, working with large datasets, and using quantitative analysis to influence business decisions.

As an Actuarial Analyst, you will:

• Perform quantitative analyses that support key actuarial functions, including financial forecasting, medical cost analysis, revenue optimization, reserving, pricing, risk adjustment, and value-based care initiatives.
• Develop and maintain analytical models using actuarial principles, statistical methods, and large healthcare datasets to evaluate financial performance, identify trends, and support strategic decision-making.
• Partner with actuaries and cross-functional business leaders to analyze operational and financial performance, investigate emerging trends, and develop data-driven recommendations.
• Prepare reports, dashboards, and executive presentations that communicate complex analytical findings and support business planning, forecasting, and performance monitoring.
• Support enterprise financial planning by analyzing medical costs, revenue drivers, risk adjustment performance, utilization trends, and other key business metrics across the Medicare Advantage business.
• Identify opportunities to improve processes and automate analyses using SQL, Excel, Python, and other AI analytical tools.
• Participate in rotational assignments across multiple actuarial disciplines to develop broad business knowledge and technical expertise while contributing to strategic initiatives across the organization.
• Support special projects and innovation initiatives that improve healthcare affordability, operational performance, member outcomes, and enterprise financial results.

Success in this role looks like

• In your first 90 days, you will: Build relationships across the Actuarial organization and become familiar with Clover’s Medicare Advantage business. Learn Clover’s analytical tools, financial models, and reporting processes. Contribute to recurring analyses while developing a strong understanding of actuarial methodologies and business operations.
• After 6 months, you will: Independently own recurring analyses and deliver accurate, timely insights to support business decision-making. Develop technical expertise in actuarial modeling, healthcare analytics, and financial forecasting. Successfully complete your first rotational assignment while building relationships across multiple actuarial functions.
• Future success in this role includes: Becoming a trusted analytical partner to business leaders and cross-functional teams. Developing expertise across multiple actuarial disciplines before transitioning into a specialized role. Continuing progress toward actuarial credentials while building a long-term career at Clover.

You should get in touch if you have :

• Experience: 2-4 years of experience in healthcare finance, analytics, actuarial, consulting, strategy, operations, or a related field. Successful completion of one or more Society of Actuaries (SOA) exams is required.
• Industry Knowledge: Experience in Medicare Advantage, managed care, or value-based healthcare preferred.
• Analytical Skills: Strong quantitative, analytical, and problem-solving skills with the ability to work with large datasets and complex business questions.
• Technical Skills: SQL and Excel skills required; experience with Python, R, AI tools, Github, and business intelligence platforms preferred.
• Communication: Strong communication and presentation skills with the ability to translate complex analyses into actionable business insights.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we’ve created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people’s lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone’s responsibility.

#LI-REMOTE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

A reasonable estimate of the base salary range for this role is:

$90,000—$110,000 USD

About hyperexponential (hx)

At hyperexponential, we’re building the AI-powered platform that enables the world’s most critical decisions in a $7 trillion industry, which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms.

Until now, insurance has been making billion-dollar decisions using outdated tools. We’re changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence.

Backed by a16z, Highland Europe, and Battery Ventures, we’re scaling globally - already trusted by nearly 50 of the world’s largest insurers, with zero churn and billions in premiums flowing through hx.

What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world’s first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates.

What makes hx different is the people who build it. Here, impact isn’t tied to title or tenure; it’s defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you’ll do the best, hardest work of your life in a company engineered to endure.

If that sounds like you, join us in building what comes next.

About the Client Education team

Every hx customer’s success depends on their teams knowing how to use our platform well - not just how to click through it, but how to build genuinely good pricing models with it. Client Education exists to make that happen. We sit at the intersection of Product, Partnerships, and Customer teams, turning new features and platform capability into training, certification, and documentation that our clients and delivery partners can actually learn from.

The team owns the full learning journey: onboarding new clients, building certification pathways, producing courses and video content, and supporting partners who deliver training on our behalf. As hx’s product surface has grown - Decision Engine, Pricing & Rating, Portfolio Intelligence, Submission Triage, and our AI agents - so has the volume and complexity of what we need to teach, and we’re growing the team to keep pace.

We’re looking for a Client Education Associate to join as a core part of this effort. Your focus will be delivering technical training directly to clients and partners, and supporting the team in building and maintaining the courses and certifications that make that training possible. You’ll need enough technical grounding to be credible in front of a room of actuaries and developers, and enough teaching instinct to make complex material land.

What you’ll be doing

• Deliver technical training sessions, live and online, to clients and partners - covering everything from platform fundamentals to how to build pricing models using hx’s AI agents and product tooling.

• Build and maintain high-quality course content (online modules, video tutorials, workshop materials) that keeps pace with new product releases and evolving client needs.

• Support the design and delivery of certification assessments, including practical exercises where candidates build real pricing tools in the hx platform.

• Partner with Product, Customer, and Partnerships teams to translate new features into training material clients can actually use from day one.

• Contribute to our partner enablement programme, helping external delivery partners onboard and deliver hx training to a consistent standard.

• Help maintain and improve our course health and documentation processes, flagging content that’s fallen out of date or out of line with current product naming and messaging.

What you’ll need to have done

• Delivered training, workshops, or technical explanations to a non-technical or semi-technical audience, and can point to material you’ve built or taught from.

• Studied Computer Science or a related technical discipline, or built equivalent hands-on comfort with programming languages (Python or similar) through experience.

• Worked hands-on with SaaS tools, APIs, or similar technical products, even without a formal software engineering background.

• Taken the initiative to build or improve a course, process, or piece of learning content, rather than just following someone else’s structure.

• Communicated confidently and clearly with clients or external stakeholders, adjusting technical depth to fit the audience in front of you.

• Worked well in an environment where scope shifts and you’re expected to figure things out rather than wait for a fully defined brief.

You’re unlikely to thrive here if

• You’d rather follow a fixed curriculum than build and adapt training material as the product changes under you.

• You’re not comfortable being hands-on with technical concepts and tooling, even at a foundational level.

• You prefer working in isolation rather than pulling in context from Product, Customer, and Partnerships teams to get training right.

If reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you’ll do your best work. We’re building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us.

Compensation

At hx, we’re committed to salary transparency. You’ll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we’re working towards publishing salary information for all roles globally.

Because we’re building at the intersection of technology/SaaS and insurance, our roles don’t always map neatly onto traditional benchmarks. Our approach is to design compensation that’s competitive in the market, fair across teams, and aligned with the impact our people make.

Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this.

Benefits

• £5,000 training and conference budget for individual and group development.

• 25 days of holiday plus 8 bank holidays (33 days total).

• Company pension scheme via Penfold.

• Mental health support and therapy via Spectrum.life.

• Individual wellbeing allowance via Juno.

• Private healthcare insurance through AXA.

• Income protection and Life Insurance.

• Cycle to Work Scheme

Additional perks

• Top-spec equipment (laptop, screens, adjustable desks, etc.).

• Regular remote and in-person hackathons, lunch and learns, socials, and game nights.

• Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry.

• Exceptional opportunities for personal development and growth as we build something remarkable together.

Interview Process

1. Initial call with our Talent team to kick things off (30 minutes)

2. Manager interview with Dom (60 minutes)

3. Practical training assessment: build and present a short curriculum plan for a real hx feature, followed by discussion (60-90 minutes)

4. Values interview (60 minutes)

5. We offer!

Our commitment to Diversity

hxer’s are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive.

Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure.

If you’re energised by complexity and motivated to grow, we encourage you to apply and join our global team.

Next steps

If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome.

For more information about applying and to view other opportunities, you can visit our careers page.

Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.

Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand.

Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.

About the Role

The Sales Compensation Analyst supports the administration and accurate execution of Liftoff’s sales incentive programs. Working within the FP&A team and in close collaboration with Sales, Finance, and RevOps, this role is responsible for maintaining data integrity, supporting monthly and quarterly payout cycles, and contributing to process improvement across the sales compensation function. This is a great opportunity for a detail-oriented analyst who is eager to build deep expertise in sales compensation and grow within a fast-moving, global organization.Over time, this person will build expertise in Liftoff’s go-to-market motion and revenue lines, working toward full command of every active comp plan and quota assignment to become the trusted point of contact for GTM leadership on plan mechanics and attainment questions

Responsibilities

• Support end-to-end sales compensation administration, including monthly and quarterly incentive calculations, payout preparation, and true-up processing under general guidance
• Validate source data inputs from CRM and finance systems, reconcile results, and flag discrepancies prior to payout runs
• Assist with the operation and data management within sales compensation tools, including data entry, testing, and issue escalation
• Maintain accurate documentation for compensation plans, calculation logic, and standard operating procedures
• Support audit and reconciliation processes to ensure data accuracy, compliance, and plan adherence
• Prepare routine attainment and earnings reports for Sales leadership and Finance partners
• Assist with ad-hoc compensation analysis, scenario modeling, and exception handling requests
• Support bonus plan calculations outside of sales incentives, including validation and audit checks
• Contribute to compensation data quality reviews, identifying and escalating inconsistencies or risks
• Identify process inefficiencies and surface recommendations for improvement
• Take on new responsibilities as you grow within the role and the function matures

Requirements

• Bachelor’s degree required; 2+ years of experience in finance, compensation, or a closely related analytical role
• Working knowledge of sales compensation administration and incentive plan mechanics
• Experience with sales comp tools (e.g., Performio, Everstage, Spiff, CaptivateIQ, or similar); ability to ramp up on new tools as needed
• Strong Excel and/or Google Sheets skills; comfortable working with large datasets and performing reconciliations
• High attention to detail with a structured, process-oriented approach to work
• Ability to work with moderate autonomy on familiar tasks and seek guidance effectively on new or complex assignments
• Clear and concise communication skills; able to present findings at a team level
• You will have a Growth Mindset, learning continuously and building expertise in compensation concepts, tools, and processes
• You will be Guided by Data, applying a rigorous, numbers-first approach to every analysis and payout cycle
• You will act with Agency and Urgency, taking ownership of assigned tasks and delivering accurate results on deadline
• You will embody In This Together, collaborating with peers, Sales partners, and Finance stakeholders to get the right outcomes

Working at Liftoff is fast-paced, fun, and challenging, and we thrive on innovation. Come join the rocket ship and help shape the future of the mobile app ecosystem with us!

Location:

This role is eligible for full-time remote work in one of our entities: CA, CO, ID, IL, FL, GA, MA, MI, MN, MO, NJ, NV, NY, OR, PA, TX, UT, and WA.

We are a remote-first company with US hubs in Redwood City, Los Angeles, and New York City.

Travel Expectations:

We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.

Compensation:

Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on candidate location and experience.

The following are our base salary ranges for multiple levels:

• SF Bay Area, NYC, Los Angeles/Orange County, Seattle: $87,000 - $105,000 plus bonus
• All other CA cities, Portland, All other WA cities, Denver, Austin, Boston: $79,000 - $96,000 plus bonus
• All other cities and towns in our approved states: $74,000 - $90,000 plus bonus

Liftoff offers a fast-paced, collaborative, and innovative work environment where employees are empowered to grow and make an impact. We’re shaping the future of the mobile app ecosystem—join us and help accelerate what’s next.

Liftoff’s compensation strategy includes competitive salaries, equity, and benefits designed to support employee well-being and performance. We benchmark compensation based on role, level, and location to ensure fairness and market alignment. Benefits may include medical coverage, wellness stipends, and additional perks based on your country of residence.

Liftoff is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, ethnicity, national origin, age, marital status, disability, sexual orientation, gender identity, religion, veteran status, or any other characteristic protected by applicable law.

Agency and Third Party Recruiter Notice:

Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.

Why Work at SMA America

At SMA America, we believe in Energy that Changes. Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy.

But we’re not just transforming power — we’re empowering people.

We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt.

Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you.

Field Service Engineer (Northeast)

WORK AUTHORIZATION

Applicants must be authorized to work in the United States on a full-time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa-tied employment authorization are also not eligible.

AI-GENERATED APPLICATION MATERIALS

We review all resumes and application materials for AI-generated content. Submissions that show evidence of AI manipulation, including AI-written resumes, cover letters, or responses, will be disqualified from consideration without further review. We want to hear your authentic voice and see your genuine experience.

RECRUITMENT FRAUD NOTICE

All SMA America openings are posted on our official careers page and all recruiter communication comes from an @sma-america.com address. We never request payment, banking information, or a Social Security number during the recruitment process. If you are contacted about an SMA America role from a personal email account, or asked for any of the above, please forward the message to HRGeneralmailbox@sma-america.com.

PURPOSE OF THE POSITION

The Field Service Engineer is responsible for assisting and performing warranty repairs and the commissioning of SMA utility inverters in the field. The Field Service Engineer is responsible for assisting with commissioning, troubleshooting, repairing, and learning to analyze data, operation and maintenance activity, and utility inverter applications.

This position is based in the Indio, CA area and covers the Western region. Candidates must reside within a reasonable commuting distance of Indio, CA, or be willing to relocate there. We currently have 1 opening for this role.

PRIMARY DUTIES / RESPONSIBILITIES

• Assists with commissioning, troubleshoots, repairs, and analyzes SMA America’s utility inverters in the field, via email, telephone, and site visits.

• Develops a detailed knowledge of SMA’s utility inverter products, associated SMA accessories, and third-party accessories sold by SMA for use with the inverters.

• Maintains an accurate inventory count of spare parts provided by SMA.

• Works regularly with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters.

• Maintains a high level of customer satisfaction while striving to lower the costs of field service.

• Assists with, performs, and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.

• Other duties as may be required or assigned.

REQUIRED QUALIFICATIONS

• A bachelor’s degree in a technical field is strongly preferred, or equivalent experience working in the renewables industry.

• At least 3 years of experience in electrical, electronic, and/or network communications.

• Residence within a reasonable commuting distance of Indio, CA, or willingness to relocate.

• Ability to analyze and solve problems effectively.

PREFERRED QUALIFICATIONS

• Prior experience in the renewable energy industry.

• Knowledge of solar and/or alternative energy markets.

• Knowledge of the National Electric Code.

OTHER SPECIALIZED SKILLS

• Ability to work nonstandard business hours occasionally to support service customer contracts.

• Ability to work a nonstandard work schedule as needed or required.

• This position requires significant domestic and possible international travel.

• Extent of responsibility: Regional.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look, smell, and see. The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel, and must routinely lift up to 50 pounds. The work environment is constrained to a field service environment, with occasional functions in a corporate office. While performing the duties of this position, the employee is occasionally exposed to electrical hazards and to weather of extreme temperatures. The noise level in the work environment is usually moderate.

WE OFFER

• Compensation: $33.00 to $35.50 per hour, dependent on experience and qualifications.

• Comprehensive benefits including health, dental, and vision coverage, including $0 premium options.

• Work Model: Remote and field based, within the Indio, CA area.

• 401(k) plan with company match.

• Opportunities for professional development and training.

• Inclusive, collaborative, and innovative work environment.

Our EEO Policy

We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law.

In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.

Our Privacy Policy

During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants’ personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.

If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com

Maven Clinic is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women’s and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company’s Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

• TIME 100 Most Influential Companies (2023, 2026)
• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)

About the Role:

We are looking for a mission-driven care advocate to join our team to provide world-class care to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their optimal experience and outcomes. Our team works to continuously learn more about members and ourselves, and you’ll move fast to assist our members with navigation of our network and product. As a Care Advocate, you’ll be the Maven resource for our members, providing resources and education on how to access care and walk through walls to engage members with our platform.

Our Care Delivery team works remotely and supports Maven members 24/7/365. We are currently hiring for the following shifts:

• Sunday-Thursday 3pm-11:30pm ET
• Sunday-Thursday 11am-7:30pm ET
• Tuesday-Saturday 7am-3:30pm ET
• Tuesday-Saturday 3pm-11:30pm ET
• Tuesday-Saturday 11am-7:30pm ET

What You’ll Do:

• Prioritize tasks and manage a schedule of high-volume introductory video appointments with members
• Uphold our value of “moving fast” by promptly answering member questions, assisting with product-related needs, and providing personalized recommendations
• Demonstrate our value of “walking through walls” by delivering an exceptional member experience and appropriately escalating concerns or questions
• Navigate members’ healthcare networks to ensure access to care and investigate available resources and support
• Coordinate with team members as needed to facilitate timely access to care, provide follow-up, and close the loop with members
• Provide education and resources related to members’ program needs
• Collaborate with cross-functional partners and team members across Care Delivery, Customer Support, Provider, and Product teams
• Execute tasks that support an optimal member experience and take ownership of closing the loop on outstanding items
• Participate in cross-functional projects and collaborate with other departments as needed
• Identify referral needs and collaborate with Maven providers
• Anticipate and address members’ social determinants of health needs

What You’ll Bring:

• A background in allied health, human services, or healthcare
• 1-2+ years of direct patient care experience or digital health
• Problem-solving skills to help find creative solutions to customer needs, including working in a remote/startup environment
• Ability to remain flexible with changes and have a growth mindset
• Ability to communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes
• Experience achieving KPIs relevant to engagement, satisfaction and productivity
• Proficiency in navigating new technologies and systems as part of working on a remote team
• Experience in family planning and maternal-child health areas/others such as pregnancy, postpartum, fertility, options counseling, menopause, adoption, surrogacy is preferred, not required
• Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk is preferred, not required
• Certification or licensure in a healthcare related field is preferred, not required

The base salary range for this role is $55,000 - $65,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible and inclusive work environment. This role is open to candidate in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who’ve been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Company Description

About IQEQ

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.

We’re driven by our Group purpose, to power people and possibilities.

Job Description

This role is fully remote within the UK

As a administrator, you will support the administration of a diverse portfolio of international private clients, ensuring the accurate and timely delivery of trust administration services. Working alongside experienced professionals, you will build strong client relationships, maintain high service standards, and contribute to the smooth day-to-day operation of the team while developing your technical knowledge and expertise.

What You’ll Do

• You will administer a portfolio of trust and private client entities, ensuring all client deliverables are completed accurately and on time.
• You will build and maintain strong relationships with clients and internal stakeholders while delivering a high standard of client service.
• You will maintain accurate client records, prepare documentation, and ensure all activities comply with internal policies and regulatory requirements.
• You will collaborate with colleagues to support day-to-day trust administration, identify process improvements, and contribute to operational efficiency.
• You will develop technical knowledge through ongoing learning and support senior team members with client projects and administrative activities.

What we offer

• Base Salary: Competitive pay based on role, qualifications, experience, and market standards
• Annual Bonus: Performance-based discretionary bonus paid annually
• Referral Rewards: Bonus for employees who successfully refer candidates
• Pension Contributions: Employer contributes 7%–12% of basic salary depending on level
• Insurance Benefits: Medical, dental, life assurance, and income protection coverage
• Additional Benefits: Paid leave, hybrid working, wellness programs, and recognition schemes

Qualifications

• You have experience in a similar role and can apply relevant knowledge effectively.
• You communicate clearly and professionally, both verbally and in writing.
• You are flexible and work effectively as part of a team.
• You can prioritize multiple tasks and manage competing deadlines efficiently.
• You work accurately under pressure, demonstrating strong analytical skills and attention to detail.

Additional Information

Our commitment to you and the environment

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

Company Description

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com.

At Avery Dennison, some of the great benefits we provide are:

• Health & wellness benefits starting on day 1 of employment
• Paid parental leave
• 401K eligibility
• Tuition reimbursement
• Employee Assistance Program eligibility / Health Advocate
• Paid vacation and paid holidays

Job Description

Are you a detail-oriented professional with a mix of graphic design skills and technical logic? As a  Setup Specialist, you will translate client concepts and mock-ups into production-ready shelf-edge media, retail price tags, and digital display templates. You will leverage proprietary internal tools to map data, establish business rules, and convert flat text files into high-quality PDFs for print sites—all without writing complex code.

Key Responsibilities

• Design & Layout Setup: Convert client mock-ups into functional templates for shelf-edge media, price tags, and signage using proprietary tools.

• Data Mapping & Rules: Analyze customer data files, create structured data mappings, and set up business rules and data merges (similar to mail merge).

• File Processing: Transform flat text data files into production-ready PDF files for output to print sites.

• Project Support: Manage tight timelines across multiple client projects, resolve configuration issues, and maintain visual accuracy (fonts, colors, specs) while adhering to internal controls

Qualifications

• Education & Experience: Associate degree in Graphic Design, Computer Science, Business, or a related field with 1–3 years of hands-on experience.

• Core Technical Skills: Strong graphic design sense, data analysis skills, and experience with data/mail merge processes.

• Competencies: Exceptional time management, high visual attention to detail, and ability to meet firm, time-sensitive deadlines.

• Agility & Communication: Clear technical writing, tactful client handling, and willingness to participate in an afterhours on-call rotation.

Shift: 8:00 AM – 5:00 PM (Mon–Fri) + On-call afterhours

Note: This role is a hybrid position 2 days in office if within 40 miles; fully remote if outside 40 miles

Additional Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.

As part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with applicable local, state, and federal laws.

Reasonable Accommodations Notice

If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or [email protected] to discuss reasonable accommodations.

Come join VisitorsCoverage, one of Silicon Valley’s most successful InsurTech companies, certified as a Great Place to Work®!

We are looking for a full-time Software Engineer (AI-First) to join our Engineering team. This role supports a high-performing engineering team by delivering well-scoped technical work across backend, frontend, data, testing, and internal tooling. This role is ideal for an early-career engineer with strong fundamentals, practical web application experience, and a disciplined approach to using AI-assisted development tools to learn faster and contribute effectively.

If you’re curious, adaptable, and excited to build modern software in a fast-paced environment, we’d love to hear from you.

This is a hybrid position (4 days in office, 1 day remote). We are located in Santa Clara, California, and are looking for local candidates.

Candidates must be legally authorized to work in the U.S.

What We Do:

VisitorsCoverage is an Insurtech company, located in the heart of Silicon Valley, revolutionizing the way travelers search, compare, purchase, and manage their travel insurance. Imagine a place where buying travel insurance is as easy as ordering an item from your favorite online retailer. You know exactly what the benefits are and what each word on the coverage document means, and you are able to zip through the checkout process. We are obsessed with simplifying Travel Insurance! We wake up everyday thinking of new ways to meet the same expectations that users have from their online retailers and delivery or streaming services. We are a team of people who counter the thought that insurance is boring and love the challenge of delighting our users at every step of their decision-making process.

If this sounds like the perfect role and workplace for you, we encourage you to apply for this position! VisitorsCoverage is on a mission to hire only the best, and we are committed to providing exceptional employee experiences with meaningful work and true work/life balance.

Key Responsibilities:

• Build and maintain well-defined features across the stack, with guidance from senior engineers.
• Support backend, frontend, API integration, data, testing, debugging, and internal tooling work as team priorities shift.
• Use AI-assisted tools for coding, debugging, documentation, and research while validating outputs through testing, reasoning, and code review.
• Write clean, readable, and maintainable code with attention to programming fundamentals and team standards.
• Write unit/integration tests and participate in peer code reviews to maintain team standards.
• Break down problems into clear steps, ask strong questions, and escalate risks early.
• Contribute to documentation, automation, and engineering hygiene that improve team speed and reliability.
• Learn the product domain, customer workflows, and business context so technical work maps to real outcomes.

Required Skills:

• Strong programming fundamentals and object-oriented design principles.
• Experience with PHP.
• Solid JavaScript knowledge and familiarity with MVC frameworks.
• Experience building modern web applications.
• Working knowledge of HTML, CSS, and responsive web development.
• Experience with SQL databases and relational database design.
• Familiarity with REST APIs.
• Experience using Git and collaborative development workflows.
• Strong debugging, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to quickly learn new technologies and adapt to changing priorities.
• Ability to use AI-assisted development tools responsibly while validating code quality, security, and maintainability.

Qualifications & Requirements:

• 2–3 years of professional software development experience.

• Experience delivering production-quality web applications.

• Demonstrated ability to work independently while collaborating effectively within a team.

• Nice to Have: Experience with one or more of the following (Vue.js, Python, Docker, AWS, Redis, CI/CD pipelines, automated testing, Linux, or third-party API integrations).

AI-Assisted Development Expectations

Engineers in this role should be able to:

• Ask good questions that clarify the real problem before jumping into implementation.
• Validate AI-generated code rather than accepting it at face value.
• Debug problems effectively and distinguish surface fixes from root causes.
• Understand trade-offs, including maintainability, edge cases, and production impact.
• Take ownership of the software they build and be accountable for every committed change, regardless of how much AI contributed.

Salary range: $100,000 - $125,000. Salary is dependent on experience and qualifications.

• 100% company paid individual medical, dental, & vision insurance coverage
• Pet insurance
• Paid parental leave
• 401(k) retirement plan
• Paid time off for annual charity or volunteer work
• Generous paid time off
• Fitness/Wellness gym stipend
• Great work-life balance

Description

About us

Talkie builds AI Agents for healthcare. Our agents handle patient–clinic communication end-to-end - voice calls, web chat, and SMS - so patients get 24⁄7 access to care and busy practices never miss a conversation. Every month, our AI Agents handle close to a million real patient conversations across the US and Poland. Trusted by primary care, specialty practices, and hospitals.

The Role

We’re looking for a Junior Technical Support Engineer to keep our AI Agents connected to the real world - the phone systems, networks, and clinical software our US customers already run. This is a hands-on, high-impact role at the point where our technology meets each clinic’s infrastructure.

At the center of the job is telecom integration: getting patient calls to flow cleanly from a clinic’s existing phone number into our AI Agent and back out to the right person. In practice that’s almost always call forwarding - occasionally SIP trunking - and it means coordinating with clinic staff, their IT people, and external telecom vendors until calls route perfectly. Around that core, you’ll also own the support queue and troubleshoot API integrations with clinical systems (EHR) and LLM issues between Talkie and our customers.

This is not a “sit quietly and read documentation” role. You’ll be on calls and emails with US clients and vendors, chasing down what’s blocking an integration, and closing the loop. Every clinic you bring live is a clinic whose patients can now reach care around the clock - so precision, follow-through, and clear communication matter as much as technical skill.

What You’ll Do

• Own telecom integrations for our US clients. For each new clinic, confirm the phone provider (RingCentral, Weave, Dialpad, Vonage, Comcast, Verizon, or an IT/MSP partner), plan how patient calls will be forwarded to Talkie, and drive the setup to completion - either by configuring call forwarding yourself with admin access the client shares, or by coordinating a technical call with the client’s IT person or telecom vendor.

• Verify that call routing actually works end-to-end before you close a task - patient number → AI Agent → the right transfer destination (department, on-call, voicemail) - and troubleshoot anything that doesn’t.

• Manage, update, and prioritize the support queue and backlog, keeping every ticket moving and nothing falling through the cracks.

• Diagnose and resolve technical issues to restore service, and resolve tickets independently where you can.

• Troubleshoot API integrations with clinical systems (EHR) between Talkie and clinics, working with the right internal team to unblock them.

• Coordinate across Talkie’s teams to resolve tickets - organizing the work, keeping communication flowing, and gathering the data others need to help.

• Verify resolutions with the end users who reported the issue, then close the loop and the task.

• Proactively collect client feedback on the problems they run into, and communicate incidents and outages to clients following our established process.

• Improve the support process itself - propose and implement changes based on data and feedback so integrations get faster and smoother over time.

• Handle technical offboarding - data cleanup, deletion, and related work when a contract ends or changes.

What will you achieve with us?

• Bring US clinics live faster and more reliably - every integration you finish means real patients can reach their doctor 24⁄7.

• Become the person who understands, end-to-end, how a patient call travels from a clinic’s phone system into an AI Agent and back - across dozens of different provider setups.

• Turn a support queue into a well-run process, spotting the patterns that let us prevent problems instead of just fixing them.

• Grow into a genuine integrations specialist across telecom and APIs in a regulated, real-world healthcare environment.

Requirements

Job requirements

This is a young, fast-moving field and a role you can grow into. We care less about years of experience and more about how you think, learn, and work.

Must have

• Technical troubleshooting ability - solid hands-on skills and some experience diagnosing, monitoring, and resolving technical issues, with the patience to work a problem until it’s actually fixed.

• Telecom & IVR fundamentals - you understand the basics of telecommunications infrastructure and how IVR / call routing works, and you’re eager to go deep on SIP trunking and call forwarding.

• Interest in system integrations via API - you want to grow in this area and are comfortable reasoning about how two systems talk to each other.

• Communication & collaboration - a problem-solving mindset, easy to work with, assertive when needed, and clear in writing and on calls. You translate cleanly between technical and non-technical people.

• Proactivity - you spot problems before you’re asked, flag them, and come with a proposed fix. When something’s broken, you say so and you act.

• Fast learner, positive attitude - comfortable in a dynamic environment where no two days look the same.

• English - C1+ English, strong written communication. Our clients and their vendors are in the US.

• Shifted hours - This role requires shifted hours to align with the US market: 2pm - 10pm, with a possibility of Friday hours being 12pm - 8pm.

Nice to have

• SIP trunking / call forwarding - hands-on exposure to configuring call routing on platforms like RingCentral, Dialpad, Weave, or similar.

• API integrations - experience working with REST APIs, reading API docs, and debugging integration issues.

• Healthcare background - prior work in healthcare, health-tech, or another regulated industry where accuracy and privacy are non-negotiable.

• Support tooling - experience with ticketing/queue tools (e.g., ClickUp, Jira, Zendesk) and a knack for keeping a backlog tidy.

• Genuine curiosity - you enjoy figuring out how things work and show up with ideas for doing them better.

Your goals in this role

Short term - first 3 months

• Learn how Talkie’s call flow works end-to-end - how patient calls are forwarded into our AI Agents and transferred onward - and get comfortable with the most common US phone providers.

• Take ownership of a set of active client telecom integrations and drive them to “calls confirmed working.”

• Get up to speed on our tooling and ways of working (ClickUp, internal platforms, our support and escalation process).

• Start resolving support tickets independently, including first API and VPN troubleshooting with guidance from the team.

Longer term - first 12 months

• Own telecom integrations end-to-end across our US onboarding pipeline, from provider identification to verified call routing.

• Become the team’s go-to person for call-forwarding setups and the quirks of each major provider.

• Handle API (EHR) integration tickets confidently, escalating only what genuinely needs it.

• Improve the support and integration process itself - spot recurring blockers, propose fixes, and help us onboard clients faster with fewer surprises.

What we offer

• Competitive pay with your choice of employment contract or B2B contract.

• A role with real purpose - we’re changing how patients access healthcare in the US and Poland.

• Flexible working arrangements - remote, office, or hybrid.

• Work equipment for both home and office (including a comfy chair).

• Benefits: private medical care, Multisport card, annual offsite, and a training budget.

• A structured onboarding to help you find your feet, plus mentoring and support as you get into the world of AI and conversation design.

• Working with cutting-edge AI technology on a product that’s genuinely useful to real people.

What are we like as a company?

We are friendly, direct, and driven by curiosity and ambition. We value a growth mindset and see failure as a learning opportunity. Our culture is built on inquiry and critical thinking - asking questions is the standard, and thorough investigation is expected. We’re proactive problem-solvers who don’t shy away from challenges: when something’s broken, we acknowledge it, propose solutions, and fix it. And yes - we love to have fun too. Dancing till the early hours, karaoke nights, and team sports are a long-standing tradition at Talkie.

Our recruitment process

Reflecting our culture, our recruitment process is respectful and collaborative. We aim to create a welcoming environment where you can be yourself and get to know us better. The entire process typically takes 2–4 weeks.

What to expect

• 📮 Initial contact - if your application is a fit, we’ll reach out by email or phone.

• 📱 Phone call - a short intro, 10–15 minutes.

• 👋 First interview (30–60 min, online) - mutual fit and getting to know each other.

• 💪 Second interview- case study (60 min, online) - a hands-on task that lets you show how you think and approach problems.

• 📞 Reference check - we’ll ask for references from people you’ve worked with.

• 🤝 Offer - if all goes well, we’ll make you an offer, or share detailed feedback based on the interviews, case, and references.

We want to hire as soon as we find the right person - so don’t wait, apply now!

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

An engineering/analyst professional who applies engineering and/or scientific knowledge, mathematics, and ingenuity to complete basic assignments related to a specific technical field or discipline.

Responsibilities

• Responsible for compliance with applicable regulations and standards for Quality; Environment, Health, and Safety (EH&S) Global Policies; AbbVie Engineering Standards; and other governance areas as applicable. Identifies areas of risk with respect to compliance. Assists in development and revision of procedures and standards
• Facilitates the definition of a project scope with stakeholders. Converts goals to tasks and steps. Within structure, plans own work, manages several, often concurrent, tasks to accomplish assigned tasks to meet or exceed expectations (cost, quality, time). Participates in basic economic analysis and feasibility studies related to project alternatives under guidance. Jointly responsible for achieving the project’s financial targets in support of business objectives.
• Plans and conducts small-sized assigned projects requiring conventional types of plans, investigations, and/or equipment. Implements plans; initiates execution of own work plan; monitors executions for adherence to plan, e.g. documents work status and reports to management with appropriate frequency. Coordinates with Quality Assurance / Validation / Engineering /technical support personnel to conduct qualification activities (EFU qualification / cleaning validation), prototype or experimental ru
• Assists in the training of personnel required for the operation of facilities, processes, and equipment. Establishes contacts with supervisor, project leaders and other professionals in group.
• Keep aware of the changing technical and competitive environment as it relates to the business and share with co-workers. Participates and/or assists other team members in the design of products/processes/equipment/systems/ facilities by applying standard engineering/science theories, concepts, and techniques within the discipline. Investigates, conducts tests, gathers data, performs preliminary analysis, report findings, and prepares and communicates recommendations and respective action plans
• Interprets problems and either creates or modifies design solutions. Reviews existing layouts and standards and creates a proposed design. Applies standard engineering/science principles and methodologies to interpret, draw conclusions and recommend solutions for problems considering a broad range of factors. Improves methods/designs/processes. Recognizes and implements innovations and cost reductions.
• Builds relationships, initiates and cultivates open, honest relationships with colleagues, customers, contractors, and vendors by establishing rapport, developing an understanding of others’ needs, promoting common goals, and following through on commitments.
• Conveys information effectively through verbal, written, and presentations to stakeholders and team members, both internal and external to AbbVie, using appropriate communication protocols. Identifies ways to increase customer satisfaction. Documents agreements and commitments and keeps direct customers informed throughout the project or initiative.

Qualifications

• Bachelor’s Degree in Engineering, Science, or closely related discipline is desired or equivalent technical experience plus demonstrated competence.
• Entry level position, less than two years of experience is typical.
• Ability to quickly gain knowledge, understanding, or skill and willingly absorb and comprehend AbbVie processes, policies, and methods. Possess good human relation skills in both implementing and coordinating efforts involved across several disciplines.
• Interacts well with diverse groups within engineering and maintains strong working relationship with internal and external collaborators.
• Listens to and understands others’ points of view and articulates tactfully and respectfully one’s own perspective orally, in writing, and in presentations.
• Works well with other engineers in a collaborative, fast-paced goal-driven environment.
• Possesses interpersonal skills to negotiate and reconcile differences.
• Ability to recognize risks versus the relative gains associated with actions.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat  the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors  including  geographic location, and we may ultimately  pay more or less than the posted range. This range may be  modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to  participate in our short-term incentive programs. ​

Note: No amount of pay is  considered to be wages or compensation until such amount isearned,  vested,  and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a   particular employee  remains in the Company’s sole and absolute discretion unless and until paid and may be  modified at the Company’s sole and absolutediscretion,  consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

We don’t just provide health insurance—we deliver the kind of healthcare that people deserve. The Actuarial team at Clover combines rigorous analytics with innovative technology to solve complex healthcare challenges and improve outcomes for our members. Our actuaries play a critical role in driving financial performance, evaluating business strategies, and helping shape the future of Medicare Advantage.

We’re looking for a highly analytical and intellectually curious Actuarial Analyst to join Clover’s actuarial rotational program. This role is designed to provide broad exposure to multiple actuarial disciplines while building a strong technical foundation in Medicare Advantage.

As an Actuarial Analyst, you’ll work alongside experienced actuaries and business leaders on projects spanning financial forecasting, reserving, medical economics, pricing, value-based care, revenue and risk adjustment analysis, and operational strategy. Through rotational assignments, you’ll develop a comprehensive understanding of the Medicare Advantage business while building the analytical, technical, and business skills needed for long-term success.

This role is ideal for candidates who enjoy solving challenging problems, working with large datasets, and using quantitative analysis to influence business decisions.

As an Actuarial Analyst, you will:

• Perform quantitative analyses that support key actuarial functions, including financial forecasting, medical cost analysis, revenue optimization, reserving, pricing, risk adjustment, and value-based care initiatives.
• Develop and maintain analytical models using actuarial principles, statistical methods, and large healthcare datasets to evaluate financial performance, identify trends, and support strategic decision-making.
• Partner with actuaries and cross-functional business leaders to analyze operational and financial performance, investigate emerging trends, and develop data-driven recommendations.
• Prepare reports, dashboards, and executive presentations that communicate complex analytical findings and support business planning, forecasting, and performance monitoring.
• Support enterprise financial planning by analyzing medical costs, revenue drivers, risk adjustment performance, utilization trends, and other key business metrics across the Medicare Advantage business.
• Identify opportunities to improve processes and automate analyses using SQL, Excel, Python, and other AI analytical tools.
• Participate in rotational assignments across multiple actuarial disciplines to develop broad business knowledge and technical expertise while contributing to strategic initiatives across the organization.
• Support special projects and innovation initiatives that improve healthcare affordability, operational performance, member outcomes, and enterprise financial results.

Success in this role looks like

• In your first 90 days, you will: Build relationships across the Actuarial organization and become familiar with Clover’s Medicare Advantage business. Learn Clover’s analytical tools, financial models, and reporting processes. Contribute to recurring analyses while developing a strong understanding of actuarial methodologies and business operations.
• After 6 months, you will: Independently own recurring analyses and deliver accurate, timely insights to support business decision-making. Develop technical expertise in actuarial modeling, healthcare analytics, and financial forecasting. Successfully complete your first rotational assignment while building relationships across multiple actuarial functions.
• Future success in this role includes: Becoming a trusted analytical partner to business leaders and cross-functional teams. Developing expertise across multiple actuarial disciplines before transitioning into a specialized role. Continuing progress toward actuarial credentials while building a long-term career at Clover.

You should get in touch if you have :

• Experience: 2-4 years of experience in healthcare finance, analytics, actuarial, consulting, strategy, operations, or a related field. Successful completion of one or more Society of Actuaries (SOA) exams is required.
• Industry Knowledge: Experience in Medicare Advantage, managed care, or value-based healthcare preferred.
• Analytical Skills: Strong quantitative, analytical, and problem-solving skills with the ability to work with large datasets and complex business questions.
• Technical Skills: SQL and Excel skills required; experience with Python, R, AI tools, Github, and business intelligence platforms preferred.
• Communication: Strong communication and presentation skills with the ability to translate complex analyses into actionable business insights.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we’ve created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people’s lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone’s responsibility.

#LI-REMOTE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

A reasonable estimate of the base salary range for this role is:

$90,000—$110,000 USD

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

An engineering/analyst professional who applies engineering and/or scientific knowledge, mathematics, and ingenuity to complete basic assignments related to a specific technical field or discipline.

Responsibilities

• Responsible for compliance with applicable regulations and standards for Quality; Environment, Health, and Safety (EH&S) Global Policies; AbbVie Engineering Standards; and other governance areas as applicable. Identifies areas of risk with respect to compliance. Assists in development and revision of procedures and standards
• Facilitates the definition of a project scope with stakeholders. Converts goals to tasks and steps. Within structure, plans own work, manages several, often concurrent, tasks to accomplish assigned tasks to meet or exceed expectations (cost, quality, time). Participates in basic economic analysis and feasibility studies related to project alternatives under guidance. Jointly responsible for achieving the project’s financial targets in support of business objectives.
• Plans and conducts small-sized assigned projects requiring conventional types of plans, investigations, and/or equipment. Implements plans; initiates execution of own work plan; monitors executions for adherence to plan, e.g. documents work status and reports to management with appropriate frequency. Coordinates with Quality Assurance / Validation / Engineering /technical support personnel to conduct qualification activities (EFU qualification / cleaning validation), prototype or experimental ru
• Assists in the training of personnel required for the operation of facilities, processes, and equipment. Establishes contacts with supervisor, project leaders and other professionals in group.
• Keep aware of the changing technical and competitive environment as it relates to the business and share with co-workers. Participates and/or assists other team members in the design of products/processes/equipment/systems/ facilities by applying standard engineering/science theories, concepts, and techniques within the discipline. Investigates, conducts tests, gathers data, performs preliminary analysis, report findings, and prepares and communicates recommendations and respective action plans
• Interprets problems and either creates or modifies design solutions. Reviews existing layouts and standards and creates a proposed design. Applies standard engineering/science principles and methodologies to interpret, draw conclusions and recommend solutions for problems considering a broad range of factors. Improves methods/designs/processes. Recognizes and implements innovations and cost reductions.
• Builds relationships, initiates and cultivates open, honest relationships with colleagues, customers, contractors, and vendors by establishing rapport, developing an understanding of others’ needs, promoting common goals, and following through on commitments.
• Conveys information effectively through verbal, written, and presentations to stakeholders and team members, both internal and external to AbbVie, using appropriate communication protocols. Identifies ways to increase customer satisfaction. Documents agreements and commitments and keeps direct customers informed throughout the project or initiative.

Qualifications

• Bachelor’s Degree in Engineering, Science, or closely related discipline is desired or equivalent technical experience plus demonstrated competence.
• Entry level position, less than two years of experience is typical.
• Ability to quickly gain knowledge, understanding, or skill and willingly absorb and comprehend AbbVie processes, policies, and methods. Possess good human relation skills in both implementing and coordinating efforts involved across several disciplines.
• Interacts well with diverse groups within engineering and maintains strong working relationship with internal and external collaborators.
• Listens to and understands others’ points of view and articulates tactfully and respectfully one’s own perspective orally, in writing, and in presentations.
• Works well with other engineers in a collaborative, fast-paced goal-driven environment.
• Possesses interpersonal skills to negotiate and reconcile differences.
• Ability to recognize risks versus the relative gains associated with actions.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat  the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors  including  geographic location, and we may ultimately  pay more or less than the posted range. This range may be  modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to  participate in our short-term incentive programs. ​

Note: No amount of pay is  considered to be wages or compensation until such amount isearned,  vested,  and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a   particular employee  remains in the Company’s sole and absolute discretion unless and until paid and may be  modified at the Company’s sole and absolutediscretion,  consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!

This is a remote role based in Poland. Employment is subject to presentation of a valid document authorizing legal work in Poland. All applicants must meet current Polish immigration regulations and provide proof of work eligibility.

About The Role:

As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.

Our Values:

• Obsess over Clients and Taskers
• Win Together with Heart
• Own the Challenge
• Be Bold
• Move Forward. Move Fast

What You’ll Work On:

Customer Obsessed:

• Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction.
• Recognize the unique needs and concerns of customers, contributing to a positive and inclusive environment.
• Strive for the right balance of urgency and genuine care, demonstrating a commitment to putting the customer at the center of every decision.

Insight/Metrics Driven:

• Understand customer needs and preferences through direct interactions and feedback.
• Use feedback to make informed decisions aimed at improving customer satisfaction.
• Spot trends in customer inquiries and behavior to better anticipate their needs.
• Regularly assess and adapt your approach to ensure a positive customer experience.

Trusted Resource:

• Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns.
• Approach problem-solving with a solutions-focused mindset, proactively identifying and implementing effective resolutions.
• Serve as a trusted resource, ensuring optimal customer satisfaction and problem resolution through proactive measures and efficient solutions.

What You Will Need:

• Fluency in English + German required
• Minimum of 1 year of experience in a customer service role.
• Exceptional problem-solving skills, with the ability to navigate and resolve complex issues.
• Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions.
• Empathetic communication skills, with the ability to connect with customers on a personal level.
• Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels.
• Detail-oriented mindset with a commitment to delivering top-notch service.

Compensation & Benefits:

At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 92,000 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.

You’ll love working here because:

• Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with!
• The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
• The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.

Taskrabbit’s commitment to Diversity and Inclusion:

An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!

This is a remote role based in Poland. Employment is subject to presentation of a valid document authorizing legal work in Poland. All applicants must meet current Polish immigration regulations and provide proof of work eligibility.

About The Role:

As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.

What You’ll Work On:

Customer Obsessed:

• Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction.
• Recognize the unique needs and concerns of customers, contributing to a positive and inclusive environment.
• Strive for the right balance of urgency and genuine care, demonstrating a commitment to putting the customer at the center of every decision.

Insight/Metrics Driven:

• Understand customer needs and preferences through direct interactions and feedback.
• Use feedback to make informed decisions aimed at improving customer satisfaction.
• Spot trends in customer inquiries and behavior to better anticipate their needs.
• Regularly assess and adapt your approach to ensure a positive customer experience.

Trusted Resource:

• Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns.
• Approach problem-solving with a solutions-focused mindset, proactively identifying and implementing effective resolutions.
• Serve as a trusted resource, ensuring optimal customer satisfaction and problem resolution through proactive measures and efficient solutions.

What You Will Need:

• Minimum of 1 year of experience in a customer service role.
• Fluency in English and Portuguese is required
• Exceptional problem-solving skills, with the ability to navigate and resolve complex issues.
• Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions.
• Empathetic communication skills, with the ability to connect with customers on a personal level.
• Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels.
• Detail-oriented mindset with a commitment to delivering top-notch service.
• Experience handling email, chat, messaging and phone interactions

Compensation & Benefits:

At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 82,800 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.

You’ll love working here because:

• Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with!
• The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
• The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.

Taskrabbit’s commitment to Diversity and Inclusion:

An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

About BlueLabs

BlueLabs is a leading provider of analytics services and technology dedicated to helping our partners do the most good with their data. Our team of analysts, scientists, engineers, and strategists hail from diverse backgrounds yet share a passion for using data to solve the world’s greatest social and analytical challenges. Since our inception we’ve worked with more than 400 organizations ranging from advocacy groups, unions, political campaigns, and international groups. In addition, we service an ever-expanding portfolio of commercial clients in the automotive, travel, CPG, entertainment, healthcare, media, and telecom industries. Along the way, we’ve developed some of the most innovative tools available in analytics, media optimization, reporting, and influencer outreach.

About The Team:

The Strategic Analytics Team at BlueLabs drives high quality, innovative research and analysis across BlueLabs’ client sectors, including commercial, political, and non-profit clients, to inform data-driven decisions and strategy. Team members analyze and interpret data, provide strategic program insight, drive innovation across sectors, and collaborate closely with both our client and technical teams.

About The Role:

Fellows will be provided a chance to work directly with data scientists, strategists, analysts, and client leads on meaningful, hands-on work, while being guided and supported by their manager. Fellows will also be expected to complete a capstone project as part of their program with BlueLabs.

The Strategic Analytics Fellow will learn the ins and outs of the progressive analytics consulting space. They will gain exposure to all parts of our analytics process - from collecting and organizing data to using data to analyze trends and patterns that could become useful insights for our clients. Fellows will engage with work that focuses on some of the most important current political issues, all while building professional analytics experience and developing a wide range of technical skills that will be immensely valuable. Fellows will receive strong mentorship by working closely with our staff who have a broad range of knowledge in the analytics space.

The Strategic Analytics Fellow will work with BlueLabs for 12 weeks, with the option to be either full-time or part-time based on availability.

In this position you will:

• Collect, clean, and upload datasets for use in analysis
• Write simple ad-hoc SQL queries to assist with broader analysis
• Conduct data uploads for surveys in the field for QC review
• Assist with the creation of client deliverables, such as memos, presentations, and reports. This may include creating preliminary data visualizations, copy editing, and number-checking
• Provide support on the creation of documentation and user guides for common internal reporting needs

What We Are Seeking:

• Genuine passion for working with a progressive social impact organization
• Eagerness to learn the fundamental techniques in data management, analysis, and visualization
• Familiarity with - or interest in learning - a coding or statistical language such as SQL, Python, R, etc. (A successful candidate does not need to be an expert in a language coming in the door, but will need to primarily learn to code in SQL on-the-job with our team.)
• Experience with presentation and spreadsheet software (Excel, PowerPoint, Keynote, Google Sheets, Google Slides, etc.)
• Familiarity with - or interest in learning - how to communicate complex technical concepts to non-technical audiences
• Enthusiasm to learn how to use data to tell a story
• Curiosity about complex datasets and willingness to expand technical skill set

What We Offer

BlueLabs offers a friendly work environment and competitive benefits package including:

• premier health insurance plan
• paid time off
• professional development & learning stipend
• flexible working hours
• remote/telecommuting options
• and more!

BlueLabs is willing to complete paperwork for successful candidates who are students and are interested in earning academic credit for the fellowship experience with us.

The compensation for this role is $25 per hour.

At BlueLabs, we celebrate, support and thrive on differences. Not only do they benefit our services, products, and community, but most importantly, they are to the benefit of our team. Qualified people of all races, ethnicities, ages, sex, genders, sexual orientations, national origins, gender identities, marital status, religions, veterans statuses, disabilities and any other protected classes are strongly encouraged to apply. As an equal opportunity workplace and an affirmative action employer, BlueLabs is committed to creating an inclusive environment for all employees. BlueLabs endeavors to make reasonable accommodations to the known physical or mental limitations of qualified applicants with a disability unless the accommodation would impose an undue hardship on the operation of our business. If an applicant believes they require such assistance to complete the application or to participate in an interview, or has any questions or concerns, they should contact the Senior Director, People Operations. BlueLabs participates in E-verify. EEO is the Law (Link to external DOL site)

Collection of Personal Information Notice:

As you are likely aware, by submitting your job application, you are submitting personal information to our company. We collect various categories of personal information, including identifiers, protected classifications, professional or employment related information and sensitive personal information. We may retain and use this information for up to three years, in order to come to a decision on whether or not you are a good fit for our company. We may also retain or use some of this information to comply with any requirements under law, or for purposes of defending ourselves in any litigation. We do not use this information for any other purpose, or share it with third parties, unless you become an employee. To learn more, or to see our full Notice to Job Applicants, please click here.

Why Work at SMA America

At SMA America, we believe in Energy that Changes. Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy.

But we’re not just transforming power — we’re empowering people.

We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt.

Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you.

Field Service Engineer (Northeast)

WORK AUTHORIZATION

Applicants must be authorized to work in the United States on a full-time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa-tied employment authorization are also not eligible.

AI-GENERATED APPLICATION MATERIALS

We review all resumes and application materials for AI-generated content. Submissions that show evidence of AI manipulation, including AI-written resumes, cover letters, or responses, will be disqualified from consideration without further review. We want to hear your authentic voice and see your genuine experience.

RECRUITMENT FRAUD NOTICE

All SMA America openings are posted on our official careers page and all recruiter communication comes from an @sma-america.com address. We never request payment, banking information, or a Social Security number during the recruitment process. If you are contacted about an SMA America role from a personal email account, or asked for any of the above, please forward the message to HRGeneralmailbox@sma-america.com.

PURPOSE OF THE POSITION

The Field Service Engineer is responsible for assisting and performing warranty repairs and the commissioning of SMA utility inverters in the field. The Field Service Engineer is responsible for assisting with commissioning, troubleshooting, repairing, and learning to analyze data, operation and maintenance activity, and utility inverter applications.

This position is based in the Indio, CA area and covers the Western region. Candidates must reside within a reasonable commuting distance of Indio, CA, or be willing to relocate there. We currently have 1 opening for this role.

PRIMARY DUTIES / RESPONSIBILITIES

• Assists with commissioning, troubleshoots, repairs, and analyzes SMA America’s utility inverters in the field, via email, telephone, and site visits.

• Develops a detailed knowledge of SMA’s utility inverter products, associated SMA accessories, and third-party accessories sold by SMA for use with the inverters.

• Maintains an accurate inventory count of spare parts provided by SMA.

• Works regularly with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters.

• Maintains a high level of customer satisfaction while striving to lower the costs of field service.

• Assists with, performs, and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.

• Other duties as may be required or assigned.

REQUIRED QUALIFICATIONS

• A bachelor’s degree in a technical field is strongly preferred, or equivalent experience working in the renewables industry.

• At least 3 years of experience in electrical, electronic, and/or network communications.

• Residence within a reasonable commuting distance of Indio, CA, or willingness to relocate.

• Ability to analyze and solve problems effectively.

PREFERRED QUALIFICATIONS

• Prior experience in the renewable energy industry.

• Knowledge of solar and/or alternative energy markets.

• Knowledge of the National Electric Code.

OTHER SPECIALIZED SKILLS

• Ability to work nonstandard business hours occasionally to support service customer contracts.

• Ability to work a nonstandard work schedule as needed or required.

• This position requires significant domestic and possible international travel.

• Extent of responsibility: Regional.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look, smell, and see. The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel, and must routinely lift up to 50 pounds. The work environment is constrained to a field service environment, with occasional functions in a corporate office. While performing the duties of this position, the employee is occasionally exposed to electrical hazards and to weather of extreme temperatures. The noise level in the work environment is usually moderate.

WE OFFER

• Compensation: $33.00 to $35.50 per hour, dependent on experience and qualifications.

• Comprehensive benefits including health, dental, and vision coverage, including $0 premium options.

• Work Model: Remote and field based, within the Indio, CA area.

• 401(k) plan with company match.

• Opportunities for professional development and training.

• Inclusive, collaborative, and innovative work environment.

Our EEO Policy

We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law.

In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.

Our Privacy Policy

During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants’ personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.

If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com